Key Considerations in CM Planning
Communication and Coordination are two of these important components of crisis management plans
What is the three Cs of crisis management plans?
One of the plans informing/supporting the campus crisis management plan
What is risk management plan OR business continuity plan OR threat assessment plan OR disaster recovery plan?
These are refined guidelines to a very specific event
What is crisis protocols?
One sub-team that reports to the crisis management team
What is crisis response team?
One community agency institutions commonly have a MOA to collaborate during crises
What is law enforcement?
This is one barrier to campus crisis plan implementation
What is disconnected campus units, communication and cooperation issues?
other responses also apply
These two plans are often used interchangeably to address continuity of campus operations but differ in scope
What is business continuity plan and disaster recovery plan?
Crisis protocols are created in this form for quick reference
What is check-list form?
This is one problem that inevitably arises in the work of threat assessment teams in relation to human crises
What is profiling and mistakenly framing students as threats?-posing life-threatening consequences
Cellphones and computers are not always available during a crisis, this is why this communication structure matters
What is a phone tree?
This is one limitation to the traditional focus of campus crisis plans
What is primarily focusing on addressing people, less concern for overall well-being of the institution?
This is a comprehensive plan to address any crises the institution might experience
What is a crisis management plan
This plan helps you identify potential threats that may cause crises
What is risk/threat assessment plan?
Name two stakeholders texts recommend serving on the campus crisis management team
What is parent liaison & media liaison
This is a hub with resources necessary to coordinate a crisis response
What is an emergency operations center?
Explain why support/buy-in is one of the major barriers to campus crisis management planning
What is... people have other priorities (faculty, administrators, etc.)
These two elements determine what plans need to be activated
What is the timing and scope of the crisis?
Where in the crisis cycle are you and how large is this crisis (critical incident)?
At minimum, institutions need to create crisis protocols for these three types of crises
What is human, environmental, and facility crises?
Two tangible concerns discouraging the presence of the college chancellor/president on the CMT
What is politics and ego in life/death decisions?
These resources are key in ensuring crisis information is distributed to everyone who needs it
What is information systems & information technology?