Housekeeping "101"
"Foo-d" Fighters
I've Fallen & Can't Get Up
Let's Save a Senior
Brookdale Basics
100

What is an SDS Book

What is the Safety Data Sheet Book

100

The is the program that is promoted in the Dining Department

What is the We Say Yes program

100

The Motto For Handling Resident Falls

What is Help the Resident Help Themselves

100

The Name of the Team That Supports Sales

Who is the A Team

100

The Brookdale's Mission Statement

What is, Enriching the lives of those we serve with compassion, respect, excellence and integrity

200

What does Yellow to Yellow and Pink to Pink Mean

What is Yellow Chemical to Yellow Rag and Pink Chemical to Pink Rag
200

What Needs to be on Every Item That is Opened

What is a complete label

200

The Paperwork Provided to EMTs

What is the Resident Facesheet

200

The Definition of POD

What are the Points of Difference

200

The 4 Brookdale Cornerstones

What are Passion, Courage, Partnership and Trust

300

The chemical that is not allowed in the community

What is bleach

300

The Proper side to serve from and the Proper side to clear from

What is server from the left and clear from the right

300

Who Do You Contact if a Resident is Transported to the Hospital

Who is the 1st Emergency Contact

300

The Form Used to Take Initial Information

What is an Inquiry Form

300

The Brookdale Vision

What is to be the nation's first choice in senior living

400

The Safety Measure Taken to Make Sure No On Ingests a Cleaning Chemical

What is Locking the Housekeeping Cart when Unattended

400
What are all the dining uniform requirements

What is hairnet or cover, white shirt, apron, nametag, black slacks and non skid shoes

400

The Two B's Should Match if a Resident is Out of the Community. What are the Two B's

What are Board and Book

400

Its NOT a Tour It is a what

What is a Visit

400

The Standard Brookdale Phone Greeting

What is Thank you for calling Brookdale Grand Prairie, this is ______. How can I help you?

500

The Names of the Two Cleaning Machines Used for Floors

What are the Encapsulator and the Extractor

500

What do you wear when prepping Ready to Eat Foods

What are gloves

500
The Phrase We End all Interactions With

What is Is There Anything Else I Can Do for You

500

The 90 Day Process That Helps Residents Settle in is Called What

What is the CARE process

500

The Current CEO of Brookdale

Who is Lucinda Bair