Bun Toast
What quadrant must our buns be in before we throw a row?
Quadrant 3
What type of oil do we use to cook our French fries?
Sunflower Oil
Every interaction must end with this phrase
Thank you!
What’s the most important part of our uniform?
Our smile!
3 words to describe a perfectly toasted bun
Why is it important to season the fries right away after being pulled?
The seasoning sticks better to a hot fry that still has oil on it
Describe what a proper smile with a customer looks like!
Why is it important to have a clean uniform when working in the dining room?
Because you are the customers first impression
What makes our buns special ?
We use real granulated sugar instead of liquid sugar
According to the handbook, what is the time range that we cook a fry well?
8.5-9 minutes
DAILY DOUBLE: must answer COMPLETELY for double the points!!
What is the golden rule?
Rule 1 The customer is always right
Rule 2 If the customer happens to make a mistake refer back to rule number 1
What type of undergarments/undershirts are permitted for both men and women?
nude or flesh toned undergarments
Undershirts just be plain white or INOWhat type of dough do we use ?
Slow rise sponge dough
1 minute
Name a way- not including smiling- in which customers can tell that we are happy to help them
Body language
Tone
Words
Attentiveness
What type of necklaces are permitted?
plain gold or silver chain with no charm
Name one bakery that supplies buns for In N Out
Puritan Bakery
What type of potato do we use for our fries?
Chip stock potato
Complete the first part of our mission purpose statement:
In N Out Exists for the purpose of:
providing the freshest and highest quality foods and services for a profit and a a spotless sparkling environment, whereby the customer is our ___ _________ _____ (hint: 3 words)
MOST IMPORTANT ASSET
How many earrings are you allowed to wear?
2 on your bottom lobe and 1 forward helix on each ear