writing a comment or note in the margins of an incoming document
annotating
copying on both sides of a sheet of paper
duplexing
arranging mail into alphabetical order and categories
sorting
making a change to the wording of a motion
amendment
the process of giving employees the tools and confidence necessary to perform a task
empowerment
a specialized type of company whose sole purpose is to deliver packages
courier
using a slip to circulate a document to the people listed on it
routing
the minimum number of participants required to be present at a meeting before decisions can officially be made
quorum
they provide reminders to participants of the discussion that occurred
minutes
the process of selecting new employees
recruiting
marking the date and time on incoming mail to provide a record of its receipt
date stamping
a document that itemizes a shipmentâs contents, quantity, and delivery destination
a bill of lading
a listing of what will occur at a meeting
agenda
primarily a presentation tool; little opportunity for the presenter and the audience members to interact.
webcast
the process of setting goals and objectives for a three- to five-year period
strategic planning
a type of mail that gives the sender a date-stamped official registration receipt, and a signature is secured, free of charge, upon delivery
registered mail
the process of creating multiple sets of documents preassembled in the correct order
collating
best used for informal meetings to generate discussion
circular seating arrangement
the act of inspiring and motivating people to achieve organizational goals
leadership
what a company wants to accomplish by setting up a directional plan
vision statement
a machine that destroys business documents by cutting them into paper strips or confetti
shredder
mail that measures no more than 156 by 245 millimetres and weighs 50 grams or less, and includes letters, cards, and postcards
lettermail
word for word
verbatim
organizing and directing people to accomplish more short-term organizational goals
management
a leadership style in which employees share in authority, decisions and plans
Democratic leadership