This is the dessert served at the CHCC Bright Ideas bi-annual celebrations.
What is ice cream?
100
This is the type of bean used in the April 2010 jelly bean contest.
What is jelly?
100
We strive to provide a continuum of high quality services consistent with the Christian principles on which we were founded.
What is CHCC Mission Statement?
100
We do this by saying "I’m sorry" and making good on a service that we failed to provide in some way.
What is a Service Recovery?
100
True or False -- CHCC has increased recycling since the inception of the Service Excellence Green Team.
What is true?
200
Name at least one of the five (5) top departments for submitting Bright Ideas.
What are Heritage Manor Activities, Heritage Manor Nursing, Longview, Quality Risk Security, Ramapo Ridge Social Work?
200
This is where you can find cards to submit good news to the CHCC News in Town Team.
What is the CHCC employee dining room?
200
Christian Health Care Center seeks to be the hands of Christ through expressions of mercy and love.
What is CHCC Vision Statement?
200
The person authorized to fill out a CHCC Service Recovery Form.
Who is anyone?
200
"ECO", the CHCC Green Team mascot, is this type of reptile.
What is a frog?
300
This is the award given to a CHCC employee for submitting an implemented Bright Idea.
What is a $25 gift card?
300
This is where "good news" is displayed for employees to see.
What is in the CHCC employee dining room on the Marlin TV?
300
The word that best summarizes the principals on which CHCC is founded. (Hint: acronym for core Christian principals)
What is C-O-M-P-A-S-S-I-O-N?
300
The Service Recovery/Complaint Resolution Form.
What is the form used in completing a service recovery?
300
Name one thing Christian Health Care Center's Plant Operations Department has done to improve the environment.
What is the use of solar panels, high efficiency water heaters, wind turbines and environmentally-safe salt on winter sidewalks and roads?
400
This is a type of idea that benefits the environment.
What is a green idea?
400
Name as least ONE of the members of the CHCC News in Town Team.
Who is MJ Paulison, Alison Argott, Barbara Lucia, Michelle Hitchner, Margaret Farley, Tashika Ellis, Magdalena (Maggie) Aquino, Patti Lombardi, Cheryl Wolf, or Ruthanne Rumsey?
400
(Ring – ring ) Hello - Christian Health Care Center, this is Susan, how can I help you?
What is the way EVERYONE should answer the phone at Christian Health Care Center?
400
Two of these colors are on the Service Recovery binder.
What is white and pink?
400
True or False -- Christian Health Care Center purchased numerous receptacles to increase recycling in all buildings on campus.
What is True?
500
This is the logo used by the CHCC Bright Ideas Team.
What are shooting stars?
500
At last year’s Service Excellence Day performance, this is the mode of transportation used for the CHCC News in Town Team to enter the auditorium.
What is a bicycle or newspaper delivery truck?
500
This is the acronym for our Standards of Behavior.
What is ASPIRE?
500
This is the person to whom you should send completed Service Recovery/Complaint Resolution Forms.
Who is Guylaine Mazure?
500
True or False -- "Trees grow quickly, make as many copies as you want" was a CHCC Green Team tip.