Policy Coverage
Exclusions
Documents
Identifying the benefit
100

A claimant submits a hospital indemnity claim for a 3-day stay after a routine childbirth. Does this qualify for coverage?

Yes, if childbirth is covered under the hospital indemnity policy.

100

A claimant submits a hospital claim for an elective procedure. Is this covered under most voluntary benefits policies?

No, elective procedures are typically excluded

100

What documents are required to prove a hospital stay when filing a hospital indemnity claim

A hospital bill or discharge summary

100

A claimant submits a claim for a broken arm sustained in a fall while hiking. The policy provides coverage for accidental injuries

Accident

200

A claimant is seeking benefits for a broken arm sustained during a car accident. They have accident coverage. Is this covered?

Yes, accident insurance would cover this type of injury.

200

A claimant files a claim after sustaining an injury during an illegal activity. The policy has an exclusion for illegal acts. Is this covered?

No, injuries resulting from illegal acts are typically excluded

200

A claimant files a critical illness claim for a cancer diagnosis. What documentation is necessary to support the claim?

A pathology report or physician’s diagnosis of cancer

200

A claimant was admitted to the hospital for 3 days due to severe pneumonia and is seeking benefits for their hospital stay.

Hospital Indemnity 

300

A claimant submits a claim after being diagnosed with early-stage melanoma. They have critical illness insurance. Is this covered?

Yes, critical illness insurance typically covers melanoma

300

A claimant is hospitalized due to a drug overdose. The policy excludes substance abuse-related incidents. Is this claim covered

No, substance abuse is usually excluded

300

A claimant submits a disability claim. What document must be included to confirm their inability to work?

A physician’s statement certifying the disability

300

A claimant submits a claim after being diagnosed with stage 3 breast cancer. Their policy offers a lump sum payout for life-threatening diseases.

Critical Illness

400

A claimant submits a claim after being diagnosed with Type 2 diabetes. The policy covers critical illnesses but excludes non-life-threatening conditions. Is this claim covered?

No, diabetes is usually not covered under critical illness policies unless specifically stated.

400

A claimant submits a critical illness claim for a heart condition that was diagnosed two months before their coverage began. Their policy has a pre-existing condition exclusion. Is this covered?

No, because it is a pre-existing condition

400

A claimant submits an accident claim for a fractured leg. What documentation could verify the details of the accident

An incident report, medical report, or X-rays

400

A claimant files a claim for a severe concussion sustained while playing football.

Accident and Organized Sport Benefit if applicable

500

A claimant files a hospital indemnity claim after being admitted for a sleep study related to sleep apnea. Is this covered under most hospital indemnity policies

It depends on the policy, but sleep studies are often excluded unless hospitalization is medically necessary.

500

A claimant submits a short-term disability claim for a condition resulting from self-harm. The policy excludes intentional self-inflicted injuries. Is this covered?

No, self-inflicted injuries are typically excluded

500

A claimant appeals a denied claim due to insufficient proof of their illness. What additional documentation could help?

Updated medical records or a specialist’s report

500

A claimant submits a claim after undergoing a surgical procedure to remove a tumor, requiring a 5-day hospital stay. They are seeking benefits for both the stay and the life-threatening diagnosis

Critical Illness and Hospital