Show:
SPECIAL SITUATIONS
OFFICE USE ONLY
DEFINITIONS
LAYOUT
CODES
100
If you are price restricting an account, should the CPI box be N or Y?
What is N?
100
When submitting an unsigned CSA to data entry for an account that does have a recent signed CSA, what should your contract status be?
What is 02?
100
What is the C/F/V field for?
What is to define how we are going to bill for landfill on a RO account that is outside the “standard” rate?
100
If you are adding a cardboard bin to an existing account where do you put the new container information ?
What is all new info should be at the top in the Container section?
100
What is the special handling code for an organics tote?
What is Q?
200
When submitting a CSA that is part of a master agreement, what should you attach to your CSA when sending to Data Entry?
What is a copy of the master agreement?
200
When do you have to complete the Credit Limit field?
What is on every CSA?
200
If you use a pre-printed CSA to make a change to a RO account, which printed field do you need to correct?
What is C/F/V – comes out as Y, you need to change it to M – if already approved by SF ensure you are attaching the approval?
200
Where on the CSA do you indicate a no charge final lift?
What is comments section?
200
Which transaction code requires management approval prior to sending to Data Entry?
What is 04 32, 04 31?
300
If an account changes property management companies, how do you make that update?
What is Close account with an 08 40 and open a new account as an 08 39 (ownership change)
300
Is the competitor code field a mandatory field?
What is if the trans code refers to a competitor, yes
300
If an account is on call, what should the Est. Lifts be?
What is the number of anticipated lifts in one month?
300
If you write a rental rate on a CSA, what else do you need to specify?
What is Daily or monthly (on a temp has to have management approval for monthly rental)?
300
If a cardboard bin is switching from cardboard only to a co-mingled container, what fields need to updated?
What is Special handling, L/F Code, LOB?
400
What do you need to include on the CSA when writing up an account that requires manifests?
What is Profile number in Comments section of CSA?
400
If a contract is signed for only 12 months, how do you indicate that on the CSA?
What is 12 months in the Term field, cross out term length in Terms & Conditions and change to 12?
400
If the N/O column is blank, what does that mean?
What is No change to that container group?
400
True or False – If you close an account and you want them to be charged the standard rate for removal you do not have to write it on the CSA.
What is True?
400
If the C/V/F column has a C, what does that mean and what should be in the L/F Amount column?
What is C = Customer specific disposal regardless of where the material is disposed. This is a dollar amount...
500
What needs to be done in order to exempt a customer from receiving late payment fees?
What is approval from Shelagh – attach to CSA
500
What do we use the Territory field for?
What is to determine the monthly revenue and contract status
500
Explain what the transaction reason code 03 17 is?
What is price roll back to original price as a direct result of a PI, within 90 days after PI?
500
If you have left the C/F/V and the L/F Amount column blank on a new cardboard container, what does that mean?
What is you receive an error OR if the Comments section states RMO exempt then it means they are not to be charged?
500
How do you determine the grid for a new account/container?
What is you don’t – write NEWACC?