Regular Duties
What can you accept for a key?
A scan-tag, DePaul ID, or paper slip
What does "Last EFT transaction unsuccessful mean" when scanning a patron in?
The last payment due for their membership didnt go through, likely due to them getting a new credit card. In this case, have them step over to membership or bm.
Someone has locked their key in their locker. Who should you go to for the master key to unlock it?
The BM!
Who is the director of the Ray?
Scott Vandermoon
A guest wants a bandaid. What do you do?
Have them fill out the first aid form (also get them a bandaid)
When should you switch to half lockers?
When full lockers are getting low, switch to half lockers so that full ones are prioritized for guests who need them.
What kinds of memberships are there?
community membership, blue membership, faculty/staff memberships, student memberships, alumni memberships, and various visiting student memberships.
Someone would like to buy a guest pass. Who should you direct them to?
Membership or the BM
What time does the Bean generally open?
Around 10am
What are all the opening duties?
Start the laundry + bring a radio to laundry room, turn on the TV, turn on court lights, sign into computers, bring radios to keys/check-in
Aside from notes on accounts, what should the EA on check-in be constantly looking for?
Account photos!
What is the orange scan-tag used for?
5 or 10 guest pass packs
A guest sprains their ankle on the first floor. What should you do?
Call the BM, who will judge the necessity of calling Public Safety. Do not give first aid yourself.
Which of the pro staff is in charge of club sports?
Michael Walsh
You notice a racket is broken, what do you do?
Throw it away and replace it with one from the EA room.
Aside from handing out keys/equiptment checkout, what else should the EA on lockers constantly check?
If there are towels out
what is the black scan-tag used for?
Patrons who want a reusable locker keytag. This cannot be used for check-in
You accidentally check in a piece of equiptment still out, what should you do?
Tell the BM or Schyler
Which studio is generally used for boxing?
Studio D
Where can a guest reserve a court?
The filing cabinets in the EA room
During the academic quarter, what are the childrens hours?
Monday - Thursday 9am-12pm
Friday - Saturday All Day
A guest would like to tour the facility before deciding on a membership, what should you do?
Call the BM
How many times did Ray Meyer lead DePaul to the final four?
Twice :(
What is the core four?
Safety, Respect, Presentation, Resourcefulness