The Emergency Department and Ambulatory Care

Patient Assessment

100

How can asking a patient that is in the Emergency department about any previous visits help a CLS? A) The CLS is better able to assess the patients coping skills with the current visit B) The CLS can find out if they have anything in common C) The CLS will be able to start a good conversation and prevent the patient from getting bored

A) The CLS is better able to assess the patients coping skills with the current visit

200

Why should the CLS familiarize the child with the sites and sounds that are in the emergency department? A) To ensure the child does not get lost on the way to the bathroom B) To reduce a child's anxiety and fear of a new environment C) So that the child does not get scared of unfamiliar, loud sounds D) So that the child is not distracted when being prepared for their next procedure

B) To reduce a child's anxiety and fear of a new environment

Professional Issues

100

How can a CLS assist a busy nurse? A) Help perform a surgical procedure B) Recording the nurse's patient charts C) Provide all the care a nurse provides D) Transporting and escorting patients to different departments

D) Transporting and escorting patients to different departments

200

Is it common for outpatient healthcare team members to "flex", cross duties, and assist each other in multiple tasks?

YES

Types of Services

100

Which of the following is NOT a service provided by a CLS in an outpatient care setting: A) To minimize stress and anxiety for the child. B) To prepare children and families for health care experiences C) To be a child's play buddy D) To communicate effectively with other members of the healthcare team.

C) To be a child's play buddy

200

TRUE or FALSE Education is best received when related to the area or issue at hand and when relayed in an engaging interactive manner.

TRUE

Staffing Plans and Service hours

100

What would be the ideal CLS staffing hours in an emergency department? A) 8:00 a.m. to 5:00 p.m. B) 1:00 p.m. to 11:00 p.m. C) 3:00 p.m. to 2:00 a.m.

C) 3:00 p.m. to 2:00 a.m.

200

What is the recommended staff-to-patient ratio for outpatient surgical units or conscious sedation settings? A) A minimum of 1 child life specialist for each 20 to 50 patients served daily B) A minimum of 1 child life specialist for each 10 to 15 patients served daily C) A minimum of 2 child life specialist for each 5 to 10 patients served daily

B) A minimum of 1 child life specialist for each 10 to 15 patients served daily

Bonus

400

TRUE OR FALSE The practice of child life in ambulatory settings does not share the same guiding principles of inpatient care.

FALSE

500

What activities can a CLS provide a child? A) Tangible play materials B) The use of a wall mounted play equipment C) A calming visual or object, like a fish tank D) All of the above

D) All of the above