CSR
Suppliers & supply chain
Customers & competitors
Technological and economical considerations
Global considerations
100

What is CSR?

Is the ethical conduct of a business beyond legal obligations, and the consideration of social, economic, and environmental impacts when making business decisions.



100

What is a supplier?

A person or company that provides goods/services to another business

100

Who is a competitor?

Another business offering similar products or services in the same market

100

Give one example of a technological consideration in a business

e.g. Using automated machines to increase production speed.

100

Give one example of global economic considerations

e.g. Importing and exporting prices - tariffs

200

How can CSR increase employee motivation in a business environment?

Employees feel valued and proud to work for a company that cares about them, leading them to feel supported and overall work better.

200

Why might a business choose multiple suppliers?

To reduce risks if one supplier fails and to encourage competitive pricing

200

Describe one method a business can hse to analyse competitors

Comparing products, prices, marketing campaigns, or conducting a SWOT analysis

200

Give an example of how technology can create a competitive advantage

e.g. Using analytics to understand customer preferences better than competitors

200

Describe one challange of entering a foreign market

e.g. Understanding cultural differences, local regulations, consumer preferences

300

What are the challenges of implementing CSR in a competitve business environment?

Challenges include higher costs, balancing profits with ethical practices and leaves the business with no immediate economic benefits.

300

Analyse the impact of poor supplier performance on a business

Poor supplier performance can cause production delays, increased costs, dissatisfied customers, lost sales and damages to the business's reputation

300

How can businesses build long term customer loyalty?

Through quality products, excellent services, loyalty programs and consistently meeting customer expectations.

300

Evaluate how economic conditions influence strategic business decisions

Economic factors including inflation or unemployment can affect pricing, investment, production and hiring in which businesses must adopt strategies to maintain profitability and stability.

300

Analyse the risks and opportunites of entering a new global market

Opportunities - larger customer base, economies of scale, diversification

Risks - cultural misunderstandings, regulatory compliances, political instability and currency fluctuations