STEEL MAKING/STEEL BASICS
3 main ingredients for BOF
iron ore, coking coal, limestone
What is our mission statement?
We will create a Majestic Experience for all
What is the benefit of a zinc coating? Aluminum?
Zinc- corrosion resistance
Aluminum- heat resistance
What area is responsible for industry knowledge?
Market Research
What is the name of our in-house video hub?
SteelTube
Name 2 of our suppliers
Answers vary- Nucor, NLMK, USS, Worthington...
Describe what we do as a steel service center
Middle man between mill and end user
Which of our products are oiled?
Min Spangle, Aluminized, Cold Rolled (MAC)
Who might you reach out to if you need to set up a luncheon or order office supplies?
Who might you contact if you have a question about MPride?
ME!!
Describe the capabilities of integrated, mini, converters, coaters
INT- melt, cast, roll, finish
MINI- same
CONVERTERS- roll, finish
COATERS- finish
What 4 standard coil widths do we order?
36in, 48, 60, 72
List 3 end uses for galvanized CHTD
HVAC, agricultural applications, construction... answers vary
Name 2 of the 4 sales vertical leads
Kevin, Ed, JJ, Rob
Name 3 pieces of info you can find on Sales Hub
Answers vary- customer info, PO's, lead times, order info, inventory...
What determines a grade of steel?
Chemical/physical properties; amount of carbon present
What are the WE WILL statements for each of the TICKETS values?
:)
Discuss 2 differences between galvanized and galvannealed
Answers vary- appearance (matte vs shiny); galvannealed is heated up longer at end; galvannealed is scratch resistant
Who leads our credit team?
Jill Brockman
What is Unravel?
Steel coil/sheet calculator
Name a country that falls in the top 5 producers of steel
US, China, India, Japan, Russia
List 3 other players in the service center industry
Answers vary- Alro, Ryerson, Scion, Reliance...
List the product form codes for the following (hint: two letter code at beginning- will end with C or S depending on coil or sheet):
Galvanized CHTD
Galvalume
Min Spangle
GI
GL
GI (min spangle is defined in next part with NCTL)
Who would you contact if you are having computer issues?
Helpdesk ticket... will route to BSO
What is the name of our customer experience portal?
MHub