A
B
C
D
E
100
It is the center, the main asset of every organization based on intelectual capital.
Knowledge Worker
100
Name at least one of the core capabilities of a knowledge worker
1- Recruiting and retaining 2-Developing their skills 3-Encourage them to create and share knowledge
100
Knowledge workers are required to be “small head” True or False?
FALSE Knowledge workers are required to be “big head” Always looking for ways to solve problems creatively within an organization
100
What is one of the characteristics of Knowledge Worker? A) They are inventing all the time B) They work on routine tasks
A) They are inventing all the time
100
What is the name of the chapter?
The Human Focus: Understanding and Managing Knowledge Workers
200
Are knowledge workers willing to learn old stuff? Yes or no?
No
200
According to the survey in the presentation what is the main factor keeping the Knowledge Workers in their jobs? A) Salary B) Interesting job C) Flexible Hours
B) Interesting job.
200
Name at least one of the core capabilities of a knowledge worker
1- Recruiting and retaining 2-Developing their skills 3-Encourage them to create and share knowledge
200
Do Kowledge Workers with a power position are willing to share his knowledge? Yes or No?
Yes
200
Some companies take special care of their star KWs, including giving them exposure to corporate management. True or False?
TRUE
300
Top management must show interest in their knowledge workers. Why?
Satisfies a knowledge workers needs for recognition and makes them more secure about their future role in the organization.
300
Explain Challenge of Retention
Organizations compete for quality workers just as they compete for customers, and they need to invest the same kind of creative effort with their workforce as they do in marketing and sales promotion.
300
Explain what are Retiring Knowledge Workers.
People who have reached retirement age after a long - term service with a company and continue their relationship with the company
300
How are knowledge workers measured? Name two.
1- How creative they are 2- How much new knowledge they generate 3- How fast they generate it.
300
How can you make an assignment interesting or meaningful?
1- Achieve commitment. 2- Incorporate the full life cycle of a project as a necessary professional experience. 3- Enrich a routine or make it a reserve duty.