Faith
What does “Faith” mean in the context of our company values?
Believing in each other, our mission, and the impact of our work.
What does it look like when someone is passionate about their work?
They’re engaged, motivated, proactive, and excited to contribute.
What does "quality" mean in the work we do every day?
Consistency, excellence, and exceeding expectations.
What does acting with integrity mean in the workplace?
Being honest, ethical, and consistent in your actions and decisions.
What is one way we encourage innovation in our workplace?
By fostering a culture where new ideas are welcomed and tested without fear of failure.
Name one way we show faith in our team members.
Trusting them with responsibility, supporting their decisions, or giving autonomy.
What’s one way our company channels passion into the customer experience?
Delivering above expectations, personalizing service, or going the extra mile.
True or False: Getting it done fast is always more important than getting it done right.
False – quality is key even if it takes longer.
What should you do if you see someone breaking company policies?
Report it to their supervisor or HR to maintain a trustworthy environment.
What does “thinking outside the box” mean?
Approaching problems in creative, unconventional ways to find better solutions.
Who is someone in the company known for demonstrating faith in others?
Open discussion! (There are many) Great way to think back to our staff meetings and recall who has won a Faith stone!
What’s one way Impacters are encouraged to show passion in their daily work?
By taking initiative, sharing new ideas, and actively contributing to team goals and improvements.
Name a department that plays a key role in upholding quality.
All departments play a key role in the quality of our FINAL product.
Why is transparency important in building trust?
It helps create open communication and accountability among team members.
Name a benefit of embracing technology and new tools like AI in our daily work.
Increased efficiency, improved accuracy, and the ability to focus on higher-value tasks.
True or False: Having faith in a project means never asking for help.
False – having faith also means trusting the team enough to ask for help when needed.
Name a product or initiative driven by team passion.
CI Simple, CI Light, CI 360
What is one thing you should always do before submitting your work?
Review it for accuracy, completeness, and alignment with company standards.
How can you demonstrate integrity when handling confidential information?
By protecting it and only sharing it with authorized people.
What role does collaboration play in driving innovation?
Sharing diverse perspectives helps generate unique ideas and improve solutions.
Share a time when someone had faith in you at work.
Open-ended, reflective discussion.
Lightning round: Each team names 3 signs of a passionate employee.
Enthusiasm, ownership, resilience, creative thinking, volunteerism, etc.
Why is quality everyone’s responsibility, not just leadership or our Quality Editors?
Because every role contributes to the customer experience and brand reputation.
What’s the best way to handle a situation where you made a mistake?
Admit the mistake promptly, take responsibility, and work to fix it.
What is a common mindset when experimenting with innovative ideas?
Being willing to learn from failures and iterate quickly to improve.