DEFINITIONS
What is tone?
The general character or attitude of a place, piece of writing, situation, etc..
This element of communication significantly affects how an audience perceives a message, whether through emails, text messages, or professional speeches. It can be impersonal in written messages or too abrupt in text messages.
How do leaders establish credibility?
A) By using facts and being transparent
B) By making vague promises
C) By avoiding difficult conversations
D) By ignoring feedback
(Correct answer: A)
What is the key function of leadership communication?
A) To entertain
B) To inspire, direct, and influence others
C) To confuse
D) To manipulate
E) To ignore feedback
F) To discourage
B) To inspire, direct, and influence others
Making vague promises is an effective way to build trust. (TRUE/FALSE)
False – Making vague promises leads to uncertainty and reduces trust.
Prejudice or Discrimination?
"I believe younger employees are not as capable of handling leadership roles as older employees."
(Prejudice)This is an internal bias or assumption about younger employees' abilities without evidence. It reflects an attitude rather than an action.
What is power?
The ability to influence or control the behavior of others.
Often maintained through control of institutions like government, media, and education.
How does privilege relate to oppression?
A. Privilege is earned fairly
B. Privilege gives unearned advantages to some
C. Privilege does not exist
D. Privilege and oppression are unrelated
(Correct answer: B)
Why is storytelling an essential tool for leaders?
A) It helps create connections
B) It makes ideas memorable
C) It inspires action
D) It confuses the audience
E) It distracts from important issues
F) It lengthens speeches unnecessarily
Correct answers: A, B, and C
Aligning words with actions is essential for a leader's credibility. (TRUE/FALSE)
TRUE-Aligning words with actions ensures consistency and reliability in leadership.
Prejudice or Discrimination?
"I feel that introverted employees lack the ability to be strong leaders."
(Prejudice) This is a stereotype that assumes personality traits determine leadership capability, rather than evaluating individuals based on their actual skills.
What is gender socialization?
This concept explains how power dynamics influence the perception and treatment of individuals based on their gender, as seen in how male and female candidates are evaluated differently in situations like hiring, even without explicit bias
How do leaders inspire other?
A) By using effective language in their speech and writing
B) By staying silent and avoiding communication
C) By using clear and motivational words
D) By relying only on their authority and power
E) By choosing words that connect emotionally with their audience
F) By avoiding personal engagement with their team
Correct Answers: A, C, and E
Which of the following is a characteristic of effective leadership language?
A) Clarity
B) Ambiguity
C) Authenticity
D) Emotional appeal
E) Overcomplication
F) Dishonesty
Correct answers: A, C, and D
Emotional intelligence helps leaders understand and manage emotions in communication. (TRUE/FALSE)
True – Emotional intelligence allows leaders to understand and regulate emotions effectively.
Prejudice or Discrimination?
"A teacher gives lower grades to students because of their gender."
This is discrimination because it involves an action that unfairly penalizes students due to their gender, affecting their academic success.
This occurs when one group systematically exploits and holds down another group by denying them full access and potential in society, often backed by institutional power.
What is a key benefit of storytelling in leadership?
A) It confuses listeners
B) It makes messages memorable
C) It is only useful in entertainment
D) It has no impact on leadership
(Correct answer: B)
What are the four primary purposes of communication?
A) To entertain
B) To inform
C) To persuade or influence
D) To instruct
E) To engage
F) To criticize
Correct answers: B, C, D, and E
Good leadership communication ignores the feelings of others. (TRUE/FALSE)
False – Good leadership communication acknowledges and respects the emotions of others.
Prejudice or Discrimination?
"I exclude introverted employees from leadership training programs because I assume they won’t succeed."
(Discrimination) This action unfairly denies opportunities based on a biased belief, directly impacting employees' career growth
What is the difference between prejudice and discrimination?
Prejudice is an internal belief, attitude, or feeling—often based on stereotypes—toward a particular group. Discrimination, on the other hand, is when someone acts on those prejudices, leading to unfair treatment of individuals or groups.
Which of these is NOT a characteristic of effective leadership language?
A) Clarity
B) Authenticity
C) Emotional appeal
D) Overcomplication
(Correct answer: D)
What is an example of challenging oppression in leadership?
A. Ignoring systemic issues
B. Advocating for equitable policies
C. Avoiding difficult conversations
D. Keeping things the way they are
Correct answer: B
Emotional intelligence creates unnecessary emotional distractions. (TRUE/FALSE)
False – Emotional intelligence helps navigate emotions effectively rather than causing distractions.
Prejudice or Discrimination?
"I think women are too emotional to handle high-pressure leadership roles."
(Prejudice) This is an internalized stereotype about gender and leadership abilities, not necessarily resulting in direct actions.