Emotional Intelligence
Adult Learning Theory
Facilitation Strategies
L&D Tools
A Day in the Life
100

This is learning about your emotions and channeling them in a positive way.

What is 'Emotional Intelligence'?

100

According to the 'See, Do, Teach' model of Adult Learning Theory, students retain the most from which type of experience? See, Do or Teach?

What is 'Do'?

100

This is one of the 6 benefits of interactive meetings.

What is: 'Fosters creativity, high levels of engagement, emotional investment, improved performance, increased motivation, develops leadership'?

100

This tool that allows you to create presentation from scratch, add text, images, art and videos.

What is 'PowerPoint'?

100

These are the two divisions of the Learning & Development Team.

What is the 'Delivery Team and the Design Team'?

200

Having conscious intentional awareness of your stress level can help you balance your reactions to changes that may impact your work. This falls under Self-Management or Relationship Management.

What is 'Self-Management'. This also supports managing your emotions in a healthy way and improving your ability to adapt.

200

The number of principles associated with Adult Learning Theory and teaching adult learners.

What is '7'?

200

The reason the L&D Team requires colleagues to be on video during a learning session.

What is 'it provides more opportunity for engagement/interaction and is more like a real classroom setting'

200

Messaging app used for real-time collaboration and communication, meetings, file and app sharing.

What is 'MS Teams'?

200

The abbreviation 'VILT' stands for this.

What is 'Virtual Instructor Led Training'?

300

The ability to develop and maintain good relationships in order to effectively engage others is part of this factor for Emotional Intelligence.

What is 'Relationship Management'

300

Hands on learning, understanding the reason for a new process and wanting to be a part of the process are all elements of this type of adult learning.

What is 'Experiential' learning.

300

Researching your participants, knowing your content and rehearsing your material are all part of this.

What is 'Preparation'? 

300

Know as L&D's 'home base', this electronic notebook tool houses the daily agenda for training classes, instructor's notes, and important links. 

What is 'One Note'?

300

This part of the L&D Team has a primary role of developing teaching materials so they are presentable and adhere to our company standards and branding.

What is the 'Design Team'?

400

Recognizing and connecting with your emotions can impact your thoughts and actions. This falls under Self-Awareness or Social Awareness. 

What is 'Self-Awareness'. Understanding what makes you tick and how this impacts others. 

400

This type of learning involves learning at one's own pace and in one's own way. This type of learning is independent, proactive and prepared. 

What is 'Self-Directed'.

400

Coach, Guide, Presenter and Facilitator are all types of these.

What is 'Facilitation Styles'

400

This is the portal that houses instructions for Predict Guidelines, Medical Adjustor Definitions and multiple work instructions.

What is 'Knowledge Now'.

400

The type of learning allows you to learn on your own schedule at your own pace, and is the model used for our redesigned onboarding programs. The L&D Team supports with chat sessions and VILT sessions.

What is 'Asynchronous Learning'?

500

Having an ability to pick up on emotional cues and understanding dynamics in conversations is part of this factor for Emotional Intelligence.

What is 'Social Awareness'?  Knowing how to 'read the room' to formulate an appropriate approach or response.

500

The study of how adults learn and how it differs from children.

What is 'Andragogy'.

500

This is a specific model for asking a question in which the sequence of the questions is important for leading the participant from learning to application. 

What is 'FOID'.  Fact, Opinion, Importance, Do

500

The mode you would open PPT in to be able to share a professional looking view of your presentation, but also have speaker notes that only you can see.

What is 'Presenter Mode'?

500

Aside from Onboarding, provide one of the other responsibilities of colleagues on the Learning & Development Team.

What is?:
1) Launch Rooms for new markets
2) Develop, validate and implement competencies
3) Design and deliver training for larger initiatives
4) Update/maintain teaching materials