When will my funds be available?
Salesforce 101
Dates and times to remember
Account knowledge
FEES
100

What is the branch cut off time for deposits?

What is 9pm?

100

What is the first thing you do in salesforce with a customer?

What is authenticate them

100

What is the ATM cut off time?

What is 7pm

100

What account offer free wire transfers?

What is Premier checking

100

What fee increased from $3 to $4?

What is the paper statement with check images fee

200

I deposited a cashiers check today, when will they funds be available? 

What is next day

200

Where would you find if people need phone or emails updated?

What is alerts 

200

Is the mobile and branch cut off times the same?

What is yes

200

How many business checking accounts are we offering as TCF?

What is 3

200

On SD1 What fee increases from $32 to $37?

What is the stop payment fee

300

I made a mobile deposit at 8pm for $1000. When will my funds be available?

What is the 2nd day?

300

Why do we use Salesforce?

What is to authenticate, track referrals and offers, log calls and log activities done for the customer

300

What banking options will the customer have the weekend of conversion?

What is ATM, debit cards and Automated phone banking

300

What Chemical checking  accounts are Grandfathered? 

What is Chemplus and Chem plus int

300

This fee incresed from $2.50 to $3.00

What is the non TCF bank ATMs

400

I am a new customer 30 days or less, I made an ATM deposit for $500.00. When will all my funds be available? 

What is the 6th business day?

400

Where would you go to create a follow up on a product for a customer?

What is conversations

400

When will we become TCF official? 

What is August 10th

400

What is the new fee for overdraft protection transfers on a TCF Premier Checking?

What is none

400

On this account, non TCF ATM fees, debit card replacement, paper statements, overdraft protection transfers, check, official checks and wire transfers are waived.

What is the TCF Premier Checking

500

Deposit was made at the ATM at 8pm for 300. checks. When will my funds be available? 

What is the first $100 next business day, $150 the 2nd day and the remainder on the 3rd day

500

How long do offers stay active in the ribbon for?

What is 45 days

500

What time and date will digital banking will be available to prior to conversation?

What is Friday August 7th 8pm

500

On the TCF special MM account, what is the fee for more than 6 withdrawals?

What is $15

500

This non customer was charged a $60. fee for cashing his TCF check, How much was his check for?

$2000.0