THE NOS MACU WAY

AAA

100

What does AAA stand for? 

Assess, Advice, Assist

200

What does a Value Proposition include? 

Uses Position, Permission and Value Statement

Transactions

200

What is the code if a member states: "I want to deposit this check and get 200 back in cash, and pay my credit card for 50 dollars, please."

hint: not a MACU check

KD SD CD LP

400

Tell me the process to save CFMs

Go to the Website(easiest way is to save it), login: your logins, branch 69, 113 1 (left or right) is the front CFM, 113 2 (left or right) is the back. Login 

Loans

300

What is the order to verify a SSN? 

1. Repeat SSN to make sure you have the right number

2. Ask to see SSN (if they do not have it, go to step 3)
3. Submit a SSN Form 

4. Ask member to bring in SSN

Credit Cards

100

What credit card (personal) has the lowest interest rate?

VISA Platinum 

200

What is the RG code to convert a Credit Card? 

RG: VISACONVERT

Compliance

400

If asked for a secondary form of ID, what are at least 5 acceptable forms of ID? 

Any of these:
1. Any form of primary ID
2. Credit/Debit Card (NOT MACU)
3. Firearms/concealed weapons permit
4. School ID
5. Veteran ID
6.W2
7. Property Taxes
8. Real Estate tax bill
9. Voter Registration Card
10. Bank Statement (NOT MACU)
11. Utility/Phone Bill
12. Check stub

* Elderly or Disabled: Social Security Income letter within ONE year