This word, meaning vitality and enthusiasm, is the inspiration behind our wellness initiative.
What is ZEST?
This SRG dining philosophy emphasizes flexibility, variety, and resident choice with 12-hour daily restaurant access.
What is Dine Your Way?
This term describes the delivery of service with sincere intent and purpose, without expectation of reward.
What is Genuine Hospitality?
This is what CARF stands for.
What is the Commission on Accreditation of Rehabilitation Facilities?
This document must be completed before move-in and includes the Residency Agreement.
What is the (August Health) Move-In Packet?
ZEST is designed to support these three dimensions of well-being.
What are mind, body and soul?
This signature salad is featured in culinary demos and showcases SRG’s fresh, scratch-made approach.
What is the Cornucopia Salad?
SRG’s Genuine Hospitality program was launched in this year by a committee of community representatives and operations directors.
What is 2008?
This is the number of standards CARF surveyors may review during accreditation.
What is over 1,600?
SRG’s memory care program is branded under this name.
What is Enliven™?
This plant-based dining option is part of ZEST’s commitment to healthy living.
What is Fresh Zest?
This plant-based dining option is available at both lunch and dinner and is part of the employee $2.50 meal.
What is Fresh Zest?
This phrase captures SRG’s promise to residents and is the cornerstone of its hospitality culture.
What is “Your Comfort. Our Privilege”?
SRG became the first senior living provider in the U.S. to achieve this milestone in 2014.
What is the highest level of CARF accreditation for independent living?
This SRG program supports residents returning from hospital stays with personalized care.
What is the Assure Program?
This ZEST event challenged employees to log miles and promote wellness across SRG communities.
What is the Tour de Zest?
This monthly event combines culinary performance, education, and tasting, hosted by the community chef.
What is Let’s Dish?
This is the minimum time within which a server should greet a resident at their table.
What is within 2 minutes?
This type of review helps SRG communities identify opportunities for improvement.
What is an objective third-party review?
This platform ensures all documents are signed prior to move-in.
What is August Health?
This digital tool helps track resident interests and personalize engagement.
What is the Zest App or ZestConnect?
This SRG dessert is featured for prospective residents during their tour and includes a step-by-step recipe available upon request.
What is THE Cranberry Cookie/Signature Cookie?
This checklist helps department heads welcome new residents with warmth and professionalism.
What is the Greeting New Resident Checklist?
CARF accreditation is often compared to this type of rating for hotels.
What is a five-star rating?
This document outlines AL services such as medication assistance and ADL support.
What is the Resident Handbook or Service Agreement?