Learning about the customer
Continuous Engagement
Things you should know
100

The first step in the sales RVC sales process

What is discovery 

100

The Second Step in the RVC Sales Process

What is Follow-Up?

100

Do not proceed

Do not does this without a need

200

The most important thing you can do in a conversation 

What is active listening?


200

A written summary of an on farm visit or appointment

What is a V.I.T.O?

200

A tomorrow sale


What is the next time we talk remind me to tell you about ____?

300

It is good to have a list of these ready that you can use in a meeting? 

What are questions?


300

My customers have found it valuable to learn more about ___ before making a decision.

What is creating interest and gaining the follow-up meeting?

300

Something you can ask he/she

Never tell a farmer?

400

What does SPIN stand for?

What are situational, problem, implication, and needs pay-off questions 

400

One of the most powerful things you can give another person.

What is the handwritten note?

400
Immediately done after each sales call 

What is taking notes in crm tool?


500

3 Types of Call Goals

What is Do, Know, See

500

This is what PMMT stands for.

Prevent, Minimize, Maximize, Take advantage of. 

500

The 4 symbols for spin questions 

What is an O, filled in O, *, N?