Find the Contact
Settlement Rules
Payment Methods
Wildcard
100

This is the phone number we use to send ATC/POA for Discover loans

What is (224) 813-5190 

100

This is the typical settlement percentage range allowed for Big Picture Loans.

What is 30-40%

100

This is the preferred method of payment for Discover Financial

What is 2nd Day

100

What is NDR's number 1 rule?

What is “Do what is in the best interest of the client"?

200

This is the email address used to send settlement offers to Credit Ninja.

What is collections@creditninja.com

200

This is the standard settlement for Uprova

What is 40% in 12 pays

200

This is the preferred method of payment for American Finance.

What is 2nd day

200

What is the repository of all of our knowledge and information?

What is "Knowledge Base"?

300

This is the email address listed for NC Financial in the SharePoint contact sheet.

What is creditcounseling@enova.com

300

This is the typical settlement term for Minto Money

What is 12 pays

300

This is the preferred payment method for Live Oak Financial

What is Pay by Phone
300

For BOA accounts, this is the number of days past due on Salesforce before the account can be worked.

What is 265 days

400

This is the fax number listed for Chrysler Capital.

What is (877) 216-5854

400

This is the minimum payment amount allowed  for Arrowhead Advance.

What is $50

400

This is the payment method that Central Finance does not accept, even though they allow 2nd-day mail

What is Check by Phone

400

When negotiating, this is the tactic used if the creditor is not budging on an offer. 

What is escalate?

500

This is the email address we can use to send ATC/POA to Navy Federal Credit Union

nfcusettlements@navyfederal.org

500

This is the maximum settlement percentage allowed for Barclays when handled by Glasser & Glasser

What is 70%

500

Besides pay by phone, this is another accepted payment method for Apple settlements.

What is Mail

500

What are the 3 parts of a negotiators role on a daily basis?

What are "Call Creditors, Negotiate Deals, and Finalize Settlements"?