Foam Sweet Foam
With? Or Without?
Don’t Base Me, Bro
Split Happens
90 Day Mattress Fiancée
100

This Mattress is considered an entry level mattress. It is on the Glamour Gray. 

Prize Gel Mattress

100

This Queen Protector Bundle comes with 1 cooling protector, 1 total encasement, and 4 cooling pillow protectors. 

Ultimate Cooling Bundle
100

True or False: You can return an adjustable base within the 90 days. 

False! It's yours to enjoy forever!

100

These 3 Mattresses are currently the only ones that come in Split Head. 

Twilight, Copper Sport Gel, and Copper Sport Hybrid. 

100

True or False: If a customer is dissatisfied with their mattress before the 90 days, they can return it and get their money back. 

True. 

200

This is our cheapest mattress. It is under the Chadwick Captain's Bed inside the Trundle. It's the only mattress cheaper than the Gem. 

Perfection Mattress. AND I BETTER NOT CATCH YALL SELLING THAT JUNK!

200

What does the sleeper bundle come with?

1 queen or full sleeper total encasement protector. 2 queen pillow protectors. Only $80 too!

200

True or False: You can change the color of the lights on an Ultra Base with just the remote. 

False. You need to download the App to change the light color. 

200

Which Adjustable Bases currently come in Split Head?

Only the Power Bob Elite

200

True or False: If a customer got White Glove delivery, they can return a Mismatched mattress/foundation under the 90 day guarantee.

False. Mismatched Mattresses and Foundations are final sale and are exempt from the 90 day guarantee. 

300

This plush Bob-O-Pedic model features graphite-infused memory foam, individually wrapped coils, and is designed for temperature regulation, motion isolation, and pressure relief. Queen: $2499

Obsessions Mattress

300

True or false: You can use a regular fitted or cooling mattress protector on a Pop-Up Sleeper. 

True! Alot of people forget that you can get a mattress protector on a pop-up sleeper. Plus, it protects the fabric from damage. 

300

True or False: You can fit an adjustable base in the back of your van. 

True! Trust me, it's possible. 

300

True or False: We sell Split Head Sheet sets (Not to be confused with a mattress protector). 

True. They are all direct ship and are a great addition in building the AOV of an order. Just remember that they must pay for the FedEx return fee if they want to return it. 

300

True or False: We refund the delivery fee and tax on a mattress manufacturer warranty claim (The Non-Prorated one). 

True

400

This firm Bob-O-Pedic model features a hyper-elastic polymer gel grid for pressure relief and instant responsiveness, plus charcoal-infused memory foam to keep things cool and supportive all night long.

Energy Mattress

400

Werewolves hate this antimicrobial ingredient commonly used in mattress protectors because it kicks bacteria, mold, and odor to the curb (Two Words). 

Silver Chloride

400

Can you use an adjustable base on a storage bed?

Yes!

400

If a customer get 2 Twin XL mattresses and 2 Twin XL adjustable bases, how much is the Recycling fee?

$16*4=$64 (Wow! C'mon California! Give us a break!)

400

Unlike a pro-rated warranty, which decreases in value over time, this type of warranty covers the full replacement or repair cost for the entire term—no matter how long you've had the mattress.

Non-Prorated Warranty

500

What Mattress is our highest selling mattress by dollar amount for the whole year?

Copper Radiance (Extra Firm). 

500

If a customer finances a Mattress through Progressive and decides to take the mattress protectors today, will they receive 2 bills?

No. They will be billed one bill once all items on the order have been delivered. 

500

Which Adjustable Base Warranty is this?

- 3-year limited manufacturer’s warranty that protects against defects in workmanship or materials from the date of the original item’s receipt.
- 10-year limited manufacturer’s warranty against defects in workmanship or materials from the date of the original item’s receipt on the steel frame and mechanism unit.
Any part found to be defective during the warranty period will be replaced or repaired at no cost to the original purchaser. 

Power Bobs Elite (Different than the Essential and Ultra). 

From Mybobs.com: Power Bob Essential and Power Bob Ultra power foundation mechanisms & electrical components:
- 5-year full manufacturer’s warranty against defects in workmanship or materials from the date of the original item’s receipt. Any defective bed part will be replaced at no cost during the first five years.
- Additional 5-year prorated limited warranty during years 6 through 10 after the date of possession that protects against any mechanical bed part found to be defective.
- Electronics, electrical components, drive motors and massage motors are excluded. Any defective part that qualifies will be replaced by the manufacturer at a prorated value.

500

Can a customer put a split head adjustable base on a storage bed?

Yes! Absolutely!

500

True or False: The customer can reselect a mattress under the 90 day Guarantee up to 3 times. 

False. Only Once. And we don't refund the delivery fee.