Scenario
What is the name of the nursing home in our scenario?
Parkway Nursing Care
Are there more employee injuries now then there was a couple years ago?
Was overlapping shifts a solution that we brought up?
Yes
What are the two forms of resistance to change that we expect to see at Parkway?
Habit and Limited focus of change
How many facilities does the company have?
220
True or False. There is enough staff to deal with the number of patients.
False
Is a meditation room a solution that we brought up?
No
What leadership strategy are we advising the board of directors to implement?
The situational leadership theory
How many people does Parkway employ?
30,000
What was the turnover rate in 2019?
35%
What solution would address the majority of problems at Parkway?
Hiring more employees
Leaders “know who they are” (i.e., self-awareness), are anchored by their mission, consider others’ opinions and all relevant information before acting, and display their true selves when interacting with employees.