Team Basics
Talkie tools
Safety culture
The Decision-Making Road Map
EMS
100

In this behavior model, team members wait to be told what to do and rely heavily on a supervisor for every decision.


What is the Dependent model?


100

This aviation-based system empowers all team members to speak up and identify safety threats without undermining command.


What is Crew Resource Management (CRM)?


100

This type of environment balances accountability with learning, focusing on improving systems rather than punishing intentions.


What is a Just Culture?


100

This is the very first stage of the decision-making process, occurring before the ambulance even arrives.


What is Pre-arrival?


100

A success in technical skills (like a perfect splint) that fails in patient care (like a missed airway) is described in the transcript as this.


What is a failure dressed in technical proficiency?




200

This is the primary difference between a "group" and a "team" in EMS


What is interdependence (or coordination under a leader)?


200

In the PACE mnemonic, the "P" stands for this action, such as asking a question or making an observation.


What is Probe?


200

Because they are often the first to see the patient in their home, EMTs are described by this "entrance" metaphor.


What is the Gateway to the healthcare system?


200

This stage involves identifying hazards and the number of patients.


What is Scene Size-up?


200

These teams work alongside law enforcement during high-risk operations like active shooter events.


What is Tactical EMS?


300

This type of team is formed "on the fly" during a multi-agency response or a mutual aid call.


What is a Temporary Team?


300

This is the riskiest point in the continuity of care where information is most likely to be lost or misinterpreted.


What is the handoff (or transfer of care)?


300

This "trap" occurs when a provider clings to the first piece of information they receive and ignores new evidence.


What is Anchoring?


300

Mental rehearsal of possible interventions happens during this specific phase.


What is the Pre-arrival or dispatch phase?


300

This model involves EMS managing chronic conditions and performing follow-ups rather than just responding to 911 calls.


What is Mobile Integrated Healthcare (MIH) or Community Paramedicine?


400

This concept from Chapter 1 and 9 challenges EMS to create systems that are "inherently safe" for patients and providers.


What is the EMS Agenda of 2050?


400

This mnemonic stands for Situation, Background, Assessment, and Recommendation.


What is SBAR?


400

When giving feedback, you should always focus on the patient outcome or the specific behavior rather than this.


What is the personality (of the team member)?


400

This is the primary common mission that every team member’s action should support.


What is the best possible patient outcome?


400

Rescue teams specialize in technical rescues and this process of removing a patient from a crashed vehicle.


What is extrication?


500

These are the five essential elements of a group: common goal, shared identity, sense of continuity, shared values, and this.


What are defined/different roles?


500

This is the final step of the PACE mnemonic, used only to stop an immediate dangerous act.


What is Emergency?


500

This is the hallmark of a strong provider when moving between regular teams and temporary teams.


What is adaptability?


500

A team is described as this because it is able to adjust to changing patient needs without losing cohesion.


What is fluid?


500

This specific type of special team might be used for quick mobility in large crowd settings like festivals.


What is an EMS Bike Team?