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Is it better to use a "Good Cop" approach using humor, positive comments, compliments, and expressing concern about the situation or use a "Bad Cop" approach by using negative statements, creating fear, and harsh techniques when working with a Tough Kid?
The "Good Cop" approach works b/c people are more likely to say 'yes' to someone they know and like. People trust and consequently are influenced by those they like. Liking is an Influence Technique.
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