What person provides the first impression to clients?
The /CSR Receptionist
Where are medications and preventatives kept?
Pharmacy
What does CE stand for?
Continuing Education
How long is school for a Veterinarian?
Typically 8 years
Elephants are the only animal that can't jump
TRUE!
Who is the only person that can prescribe, diagnose, give a prognosis, and perform surgery?
Veterinarians
Where are CareClub PDFs kept?
Shared Folder/CareClub
What does a client who adopts a pet from a shelter partner receive with a Healthy Start Certificate?
FFE
Who do you contact if you are assisting a client with a CareClub payment issue?
The CareClub team
Cows give nearly 100,000 glasses of milk in a lifetime.
False, they give nearly 200,000
Who is responsinble for pDVM marketing?
Referral Manager
Where would you find soap and supplies for restrooms?
Laundry Room
What does CT stand for?
Computed Tomography Scan
How long is schooling for a Veterinary Technologist?
4 years
Frogs can't vomit. If one absolutely has to, then it will vomit up it's entire stomach.
True!
Who is our Regional Medical Director?
Brian Roberts
Where are fecal samples stored?
End of Tech Row
What does CMT stand for?
Call Management Tool
What does OSHA stand for?
VCA has below average retention rate for veterinarians
FALSE VCA's retention rate is above rate
(and Northview is WAY above average!)
What role is most important to the hospital's success?
EVERYONE'S ROLE!
(This is kind of a trick question.)
Where are basic procedures and treatments performed?
The Treatment Room
What is the acronymn for a surgery specialist?
DACVS
Where do you go if you are locked out of your active directory account?
Pawsport
Dogs can learn 250 words
True