Conversion Action Plan
Which vendor conducted the retrospective that influenced the creation of the Conversion Action Plan?
Ludwig
________is constant and an opportunity for growth
Change
Create ___________ to continuously listen to our customers
Routines
As part of our Increase Organizational Maturity in The Way We Work objective, what percent of EVP's are we planning to education by the end of 2024?
100%
Either this, that or all of above:
A customer can be defined as either the people you serve in your role, external, internal or all of the above?
All of the above
What month in 2023 did our first S4 occur?
October
We all use a ______________ approach to build for our customers
Data-driven
Empower nimble, cross function al teams to make ___________
Decisions
As part of Increase Awareness and Desire for The Way We Work objective, how many outcomes-based success stories are we planning to publish each quarter?
3
This is the name of the latest training facilitated with members of ELT?
Capstone
What are the three areas of delivery that were combined to create The Way We Work?
Agile, Change Management & Customer Experience
We work toward shared __________and deliver value ___________________
Goals & Incrementally
Continuously _________ value to inform work _________ and investment
measure and priority
Initiatives approved by this committee will undergo some level of inspection
Strategic Investment Committee or SIC
Name three of The Way We Work ELT Sponsors
T. Woodrow
C. Kay
D. King
K. Pearson
D. Hollis
M. Wisler
N. Walker-Neveras
How many areas of improvement did the Ludwig Report recommend? (hint its more than 3)
10
We embrace ___________ and continuous _____________
innovation and learning
Break down _________ and promote _____________
Silos and Collaboration
As part of the Build The Way We Work Capabilities objective, the highest priority role that we plan to work on is this
Product Owner
Name the newest scrum team created as part of The Way We Work
Measurement Team
One of the outputs form the Conversion Action is this committee which is mandated to approve new Initiative work over a certain dollar value
Strategic Investment Committee or SIC
We are _____________ and ______________
Transparent and Inclusive
Our pyramid or glacier diagram shows practices, behaviors, mindsets and results, which one represents the bottom or the first layer of the diagram?
Mindsets
As part of the Model The Way We Work as a Program Objective, we are asking each team to commit to how many improvements each quarter?
1
Our latest TWWW Video series features a product team tasked with simplifying processes and systems in the Consumer Bank related which process or product
Wire Transfer or Wire