People to know
I resolve claims disputes between L.A. Care and health care providers; and provide claims universes for audits?
Who is Ann Reaves?
I have a giant mural on me and I live in Wilmington/South Bay.
Where is the latest L.A. Care/Blue Shield Promise Community Resource Center?
My last job was at Scan Healthcare.
Who is Margaret Ngo-Lee?
The combination of Operational Assurance and Delegation Oversight.
What is Enterprise Performance Optimization or EPO?
Combined Operational Assurance and Delegation Oversight
What is Enterprise Performance Optimization or EPO?
I am the Director of Population Health Management.
Who is Elaine Sadocci Smith?
El Sereno
What is Elysse's new neighborhod?
The state of Hawaii.
In what state was Justin Marakami's last job?
I compare your budget to what you actually spent.
Doris Lai.
I don't sail a ship, but try to help challenging members resolve their concerns.
What is a Navigator? By the way, my department is called Even More.
I am the Privacy Officer and Manager of the Customer Solution Center Quality Monitoring and Training.
Who is Serge Herrera or Sergio Herrera?
I deliver L.A. Care to 10 L.A. County neighborhoods.
What is a Community Resource Center?
Acacia Reed, Tom Mapp, Noah Paley, Geoffrey Vitrano, John Baackes have this in common.
Who joined LA Care from AmeriHealth Caritas in Philadelphia?
I am a repeat performer at L.A. Care.
What do Margaret Ngo-Lee, Dr. Alex Li, Victor Hurtado, and Dr. Richard Seidman have in common?
I now everything about implementing CalAIM, Enhanced Care Management and in Lieu of Services.
What is the Safety Net Initiatives Department? Bonus point - who is the director of Safety Net Initiatives?
I was the first Chief Medical Officer of L.A. Care Health Plan and am now CEO of Martin Luther King Medical Center.
Who is Elaine Batchlor?
I am a Chief and I live in the Hollywood Hills.
Who is Terry Brown?
I provide HR support to the Compliance Department.
What is Desiree Zamora-Valadez's job?
I am not RG III, but I am L.A. Care's Director of Sales.
Who is Robert Griffith?
I am known as the DEI.