ACCESS
Who can you call to bring you to your primary care appointment if you have no transportation?
Who is your PCP - inform them and they will coordinate for a Social Worker to pick you up
Forced password changes occur within this time frame
What is 90 days
The 120-million-dollar investment of these two partners demonstrate their dedication to elder care
Who is EBCI and CIHA
A short-term service that is an alternative to hospitalization for people experiencing a mental health or substance abuse crisis
What is a Facility Based Crisis
The Department that a member can call if they are unhappy with Tribal Option
What is Member Services
Who do you call to schedule or cancel your appointments?
Who is the department in which you are trying to receive services
CIHA has this many cybersecurity policies
What is 18
These rooms were designed to mirror CIHA impatient rooms. They have adjoining guest rooms that enable families to stay close and support family gatherings during this ultimate life transition
What are Hospice Rooms
A community-based team that is on call 24/7/365 to respond to behavioral health crisis situations
What is a Mobile Crisis Team
This must be determined before participating in EBCI Tribal Option
What is IHS Eligibility
Where do I go if I have questions related to a bill or referral?
Who is the PRC Customer Service Representative (Erica Bradley)
The name of the mandatory security awareness training modules that CIHA employees must complete
What is KnowBe4
While available to the general public as an ambulatory service, this medical service also has a direct hallway so that Tsali patients can have easy access
What is Davita Dialysis Center
The CIHA team that works in the Emergency Room supporting those in behavioral health crisis to find appropriate placement in treatment programs
What is the Crisis Response Team
Trained health professionals who work with you, your doctors, other providers and agencies to make sure you get the right care and support when and where you need it most
Who are Care Managers
Who can you contact regarding resources and where are they located?
Who is a third party resource
The new CISO (Chief Information Security Officer) at CIHA
Who is Matthew LaMore
This room includes therapy equipment as well as kitchen amenities to help patients get trained on house skills to encourage independence and help some patients get back to their home
What is the Physical Therapy Room
The SAFE-T Risk Assessment and the Columbia Suicide Severity Rating Scale
What are the screening tools that the Crisis Response Team uses when screening a patient
5 Counties that are primarily served by Tribal Option
What are Cherokee, Haywood, Swain, Jackson and Graham
If you are needing dental services, what can you say to expediate your scheduled appointment?
You can request to be put on the short call list for now shows
This entity develops cybersecurity standards, guidelines, best practices, and other resources that CIHA adopted as their cybersecurity framework to ensure clear data governance and risk management program
What is NIST (National Institute of Standards and Technology)
Details throughout the 120 residential room facility align with EBCI traditional heritage and cultural values in many details including the naming of the living neighborhoods. These 6 neighborhoods are each named after traditional medicinal plants. Name 2 of these plants.
What are (must list 2)
Alder Spicewood
Yellowroot Laurel
Hemlock Ginseng
(828)269-0301 and (828)736-9797
What are the on-call phone numbers for the Analenisgi Adult and Child Services teams for crisis response
"Di qwa te li i yu sdi," is this guiding principle
What is "like family to me"