Show:
Conditions for a therapeutic relationship
Communication
Problems With Communication
Therapeutic or Non-therapeutic
Therapeutic or Non-therapeutic
100
EX: “I can hear how painful that is for you to talk about”.
What is empathy?
100
Tone, rate, and emphasis of speech
What is parts of verbal communication?
100

Inability to speak

What is Aphasia?

100
Patient: “I do not know what to say. I can’t talk anymore.” Nurse: I’ll just sit with you for a few minutes.”
What is therapeutic communication?
100
Patient: “I feel as if I am going to clock out.” Nurse: “What do you mean by ‘going to clock out’?”
What is therapeutic communication?
200
Conditions essential for a theapeutic relationship.
What is genuineness, empathy, respect and trust?
200
Sitting, standing, posture, facial expression, eye contact, personal space, touch, how you are listening.
What are examples of non-verbal communication?
200

Impaired ability to read, sometimes accompanied by a mixing of letters or syllables in a word when speaking

What is Dyslexia? 

200
Patient: “I just can’t take it anymore. Losing my wife is impossible to accept.” Nurse: “Everybody has to die sometime.”
What is non-therapeutic communication?
200
Patient: “I hear voices whispering to me.” Nurse: Don’t you hate it when that happens?
What is non-therapeutic communication?
300
Is nonjudgmental and unconditional and does not depend on the behavior of the client. (regardless of their unacceptable behavior).
What is respect?
300
A closed posture
What is an example of non-verbal communication?
300

Rapid, confused delivery of unrhythmic speech patterns

What is Speech Cluttering?

300
“You seem tense, tell me what’s bothering you”.
What is therapeutic communication?
300
Patient: “I hear voices all the time. I can’t get them to stop.” Nurse: “I know the voices are real to you, but I don’t hear them.”
What is therapeutic communication?
400
Here the nurse accurately perceives or understands what the client is feeling and encourages the client to explore these feelings. Putting yourself in their shoes, while keeping your feelings on an objective level.
What is empathy?
400
Two-thirds of all communication is considered _______.
What is non-verbal?
400

Repeating the same word in response to different questions.

What is the Perseveration?

400
Patient: “I do not know anything about those pills. I can’t take them.” Nurse: “I can tell you about your medicines.”
What is therapeutic communication?
400
Patient: “You are just like my stepmom.” Nurse: “What do you mean?”
What is therapeutic communication?
500
Being as one appears, sincere, honest, being “real” with the client.
What is genuineness?
500
Verbal and nonverbal
What are the two types of communication?
500

Rapid changes from one thought to another related thought

What is Flight of Ideas?

500
Patient “Things are never going to get better.” Nurse:“It may not seem as if they will, but they will.”
What is non-therapeutic communication?
500
“Why did you shout out at the therapist today?”
What is non-therapeutic communication?