Mobile Therapy
Outpatient Therapy
TSF
Aya
Term
100

What is mobile therapy?

It is an individualized treatment which provides services in the least restrictive environment possible (office, home or community settings) to address a wide variety of concerns, from behavior problems; and relational conflicts to mood issues like depression or anxiety. 

100

What is outpatient therapeutic services?

It is the lowest level of clinical therapuetic care and is typically  office based or via Telehealth.

100

What is the role of TSF services.

Therapeutic Support for Families provides psycho-educational, therapeutic and supportive services for parents/ caregivers and youth who are eligible for services from the Division of Prevention and Behavioral Health Services.

TSF services may be provided individually or in family and/or group settings.


Structured outings and activities should be scheduled which include both the youth and caregivers, allowing them to demonstrate acquisition of skills and practice applying these skills in real life situations with support and coaching from the TSF, as appropriate. 

100

When were we established?

2020

100

What does MT stand for?

Mobile Therapy

200

What is the typical amount of hours that are given weekly for this service?

3-4. More hours are available to be requested if clinically appropriate and the amount of allotted hours can be found on the POC.

200

What client can't you charge a no show fee for?

Medicaid clients.

200

What are the typical number of hours allowed for this service?

4 hours.

But I've seen them authorized up to 16 hours. (Ask Ms. Charisse)

200

What are the billing codes and what do they stand for?

90837- 53-60mins OP

90834- 38-45 mins OP

90832- 16-30 mins OP

90791- 60 min intake

H0036- 15 min increments for TSF and MT

200

What does TSF stand for?

Therapeutic Support for Families

300

What is the goal of MT?

To assist the child in stabilizing the client emotionally nd mentally and "dropping down" the client traditional office based outpatient services. 

300

How long is an EAP session?

45 mins.

Billing code 99404

300

What is the goal of the TSF?

To assist the youth in developing social and emotional skills to do well in social environments such as school, work, etc.

300

What is double billing?

Billing for two clients at the same time or two provider billing for the same client at the same time. This is illegal and prohibited.

There are some exclusions....discuss.

300

What does POC stand for and where can it be found?

Plan of Care. 

It can be found in the document section for any mobile therapy client. It is usually the first uploaded document. It houses pertinent clinical info for the client including diagnosis', contacts, and HX.

400

What are the ages of typical MT clients?

Youth under 18. At 18 they age out and can be transferred to traditional outpatient. 

400

What is the difference between commercial insurance and Medicaid?

Commercial insurance is paid for by the client and/or their employer.


Medicaid insurance is state insurance paid by taxpayers. Delaware provider are Highmark Health Options, Delaware First and Amerihealth.

400

Can you have TSF services without MT services?

Yes. Some clients have private office based therapists and are not interested in MT services.

400

When are notes due?

The employee handbook states that should be completed with 72 hours.

They are expected by Monday morning of the next week.

400

What does CC stand for?

Care Coordinater. This is the PBH worker who is the case manager for MT/TSF clients who authorizes hours and services for the youth

500

What is a consultation vs a family session?

Consulting with a team member such as a school professionals, care coordinator, DFS worker, would be documented as consultation. (How to document)

Speaking with family members regarding a client and their mental health is considered a family session. (How to document)

500

How many times can you see a client in a week.

2X for medicaid clients.

Any number of times for commercial, however, some plans have caps.


500

What types of structured activities can you do with youth?

Family game nights, painting with a twist (family edition), library, community events, school events, YMCA, structured sports events, etc.

500

When are service logs due?

Monday morning of the next week.


They can be found on the drive and in the office (paper copies).

500

What does DFS stand for?

Division of Family Services. This is the entity of the state that operates child protection. Some of our youth are in the care of DFS due to abuse, neglect, and dependency.