Feelings & Check-Ins
Communication Ladder
I-Statements
Conflict Repair
Triggers
100

This is the first thing each family member shared during the family temperature check.


What is a feeling word?

100

The lowest level of communication where people avoid talking about issues.


What is silence or avoidance?

100

I-statements help reduce this during conversations.


What is blaming or attacking?

100

This is the first step in the repair process.

What is name the problem?

100

A trigger is something that causes a strong emotional reaction based on past experiences.

What is a trigger?

200

This weekly check-in question helps family members share something difficult that happened.

What is a stressor from the week?

200

Talking about everyday topics without sharing deeper feelings.

What is surface talk?

200

Complete the formula:
“I feel ___ when ___ because ___ I need ___.”

Feeling, situation/behavior, reason, need.

200

This step means admitting when you contributed to the problem.

What is taking responsibility?

200

Name one common reaction when someone is triggered.

Examples: yelling, shutting down, crying, leaving, arguing

300

his part of the check-in helps the family focus on positive experiences

What is one positive thing from the week?

300

This level includes sharing personal thoughts and opinions.

What is sharing opinions?

300

Turn this into an I-statement:“You never listen to me.”

“I feel frustrated when I feel unheard because my thoughts matter. I need you to listen.”

300

This step involves acknowledging another person’s emotions.

What is validating feelings?

300

This part of the trigger map identifies what someone really needs.

What is underlying needs?

400

Listening without interrupting and showing understanding is called this communication skill.

What is respectful listening?

400

This level involves expressing emotions honestly with family members.


What is sharing feelings?

400

This communication style focuses on expressing feelings while respecting others.


What is assertive communication?

400

The final repair step focuses on rebuilding connection

What is reconnecting?

400

Example: Being blamed → yelling → what might the person actually need?


Examples: understanding, calm conversation, fairness, listening

500

Name one thing that helps people feel supported in a family.

listening, encouragement, helping, spending time together, validation.

500

The highest level of the communication ladder where family members feel safe and connected.

What is honest connection?

500

Why are I-statements helpful during conflict?

• reduces defensiveness
• helps express feelings clearly
• encourages problem solving

500

Give one example of a repair statement.

• “I’m sorry I yelled.”
• “I understand why you felt hurt.”
• “Can we start over?”

500

Why is it helpful for families to know each other's triggers?


• respond with empathy
• avoid escalation
• improve communication