Campus Resources
Which office offers free personal counseling for students?
Student Counseling Services (personal/career counseling via Student Affairs)
If a student misses 3 appointments?
follow up to re-engage them.
What minimum GPA must a student maintain to stay in ASAP?
2.0 GPA minimum
Where can students get help with resumes and career planning?
The Career Services Center
During your session, a student suddenly says, “I just can’t focus anymore, I’m falling behind and it’s too much. I think I need a break.”
What is the best way to respond?
Validate their feelings, suggest a short break, and gently explore what’s overwhelming them. Offer to connect them with counseling, academic support, or time management resources.
What is the consequence when a student is placed on academic notice in ASAP?
They are limited to 14 credits, must receive coaching, and must improve performance to avoid probation or dismissal
What’s one resource students can access in the Learning Resource Center?
Access to free tutoring and study skills workshops
A student you’re assigned to support is failing multiple courses. You’ve reached out several times, but they give one-word answers and don’t engage in conversation.
How can you begin to build trust and support?
Use active listening and open-ended questions. Acknowledge their struggle without judgment, be consistent in your check-ins, and look for small ways to build rapport over time.
Name one reason a student might lose their ASAP eligibility?
Falling below the 2.0 GPA, exceeding credit limits, not maintaining good academic standing, or failing to meet program participation requirements
A student quietly mentions in a session that they’ve been staying with different friends each week and aren’t sure where they’ll sleep next.
What’s the appropriate next step?
Thank them for sharing, express concern, and refer them immediately to the Advocacy and Resource Center (ARC) . Follow up to ensure they’ve connected with resources.
How many scheduled advisor meetings must ASAP students attend each semester?
They must meet with their ASAP advisor twice a month (about 8 times per semester)