Sprinklr
Use of use, difficult set-up, unreliable customer support
Hootsuite will push hard for their customers to make a decision based off a demo. Trials require a contract and credit card number and it’s not their most advanced plan. They will even off 50% to not have a trial
What is Meltwater is primarly focused on?
Since Meltwater is primarily a PR and media monitoring solution, social publishing, engagement and analytics are not their focus.
If someone says they are focused only on news monitoring, is Sprout the best option for them?
Sprout's focus is less on traditional media monitoring
From a pricing perspective, where does Sprout excel?
We do not have hidden fees
What is Spirnk's Average Go Live Time?
1 Month for Sprinkr, Less than a day for Sprout
From a feature perspective, where do we win?
Smart Inbox, our customer care suite
Does Melwater offer IM solutions?
They acquired Klear, which is an influencer management solution
Where does Sprout win against our competitors
social first, extensive partnerships, ease of us, speed to value
Where does Sprout lose against our competitors?
Pricing, innovation with new networks, less of an emphasis on traditional news media?
What is Sprinklr's Average ROI Time?
7-12 months for Sprinklr, Less than 6 Months for Sprout
Value prop reasons folks love Sprout
Our ease of UX, customer support (real person), great reporting that shows ROI
Where does Sprout win against Meltwater
social-first approach means that customers don't have to worry about API changes from the native networks and can look forward to new API offerings when they're released.
Who is Brandwatch built for?
Brandwatch listening is built for data scientists, not social media managers. Sprout's platform has a similar robustness in terms of access to data, but it's easier to manage—our query builder is elegant to use, themes in listening help you organize topics and the data is easily shareable to external parties or within our reporting suite.
What makes Sprout Social different from Emplifi?
Emplifi is a robust tool for analytics and benchmarking. But we hear from customers that their product direction could be more focused. Between live shopping, UGC, influencers, customer care, and more, Emplifi is stretched thin regarding innovation, customer support, and product growth.
How are Sprinklr and Sprout different when it comes to Salesforce partnership?
Sprout is Salesforce’s only preferred partner. Sprout’s partnership with
Salesforce is a mutually beneficial partnership. Salesforce is recommending
Sprout for all of their customers. Salesforce hand-selected us to build this deeply
connected, out-of-the-box integration directly into the Service Cloud.
How is Sprout's platform designed vs Hootsuite?
Sprout is designed on a single code platform, Hootsuite is built of multiple acquistion
Where does Sprout lose against Cision?
Customers seeking comprehensive media monitoring and reputation management across diverse platforms might choose Cision. Its enterprise-level features and strong global reach with strategic partnerships also make it appealing to larger organizations.
Does Brandwatch offer content scheduling?
Brandwatch is a strong choice due to its robust social listening and comprehensive tools. Its AI capabilities and global presence are also compelling. What specific features of Brandwatch and Sprout Social are you most interested in comparing?
Where does DashHudson excel?
Dash is highly focused on visual platforms like Instagram and TikTok, and some of their more advanced features (like AI and in-depth reporting) are limited to these networks.
Biggest Sprout Concerns
Martin Luther King
Salesforce Partnership
Sprout is Salesforce’s only preferred partner. Sprout’s partnership with
Salesforce is a mutually beneficial partnership. Salesforce is recommending
Sprout for all of their customers. Salesforce hand-selected us to build this deeply
connected, out-of-the-box integration directly into the Service Cloud. Here’s what
makes our partnership unique
What is Cision good at?
Comprehensive Media Database: Offers access to a vast database of media contacts, enabling precise targeting and outreach.
Why would a prospect choose Brandwatch?
Prospects might choose Brandwatch for its robust social listening and comprehensive suite of tools, including AI capabilities and a strong global presence.
Why do customers prefer Sprout over Dash?
Most commonly, customers prefer Sprout to Dash Hudson because of Smart Inbox, Sprout’s robust, cross-channel reporting, and Sprout’s cross-channel approach to social.