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100

Who should the agent reach out to if they want to contract as ICA?

MGM

100

Jarvis now has a feature where the agent is able to click into Sircon directly from Jarvis, what is the name of this?

PISA

100

If an agent wants to change their upline instantly without waiting, they must get what to submit with their new onboarding?

Release Letter

100

Agents must be licensed and appointed in state before they sell. However there are some states that allow the agents to just be licensed, and they do not have to officially request the appointment. Instead we will appoint them for the entities needed after they submit an application. What is this called?

Just in Time State Appointment 

100

If a principal does not have an active Writing ID, but they do have an active Party ID - what is this a sign of?

Non Writing Principal

200

Where can we find the email address for the local Agent Manager (MGM)

Key Market Contacts

200

Username for Jarvis is known as this

OHID

200

If an agent is not able to get a release letter, they can submit this to shcerts@uhc.com to begin their 3 month wait period before they can move.

Intent to Move

200

If an agent wants to sell other carriers, but does not want an upline - what are their options?

If an agent wants to sell other carriers, but does not want an upline - what are their options?

200

When an agent adds a state appointment for a state they do not live in - they may receive this depending on the state

 Non- Resident Appointment Fee

300

Our agent just got their PID letter, what action do they need to do before they get their Writing ID?

Certifications

300

When an agent wants to add an license, they need to reach out to who?

State Department of Insurance

300

To complete their certifications, a principal agent must log into which Jarvis account?13

Principals account

300

When registering Jarvis an Agent must put in their Party ID, Last 4 of TID, and this.

Zip code

300

What database system are we able to see demographic, licensing, upline, etc information for Active contracted agents and is the source of truth?

ICM

400

Anyone above an agent within the EDC Hierarchy is known as this.

Upline

400

Agents will use this system for onboarding and it will house their original contract/any contract amendments

400

What is the top level of the External Distribution Channel?

NMA

400

Who are we not permitted to assist in helping access an Agent's Jarvis account?19

Contacts

400

There are two systems that we will see tomorrow.

One we will use to see what is holding up/the status of a "packet"(contracting request) and/or make sure we have received the request

The other we will use to the view everything received/sent out such as emails, termination letters, PID letters, ITM

PX/ImageRight

500

We have to verify these 4 things before we assist in helping an agent access Jarvis.

TID/DOB/Phone#/Bank account or mailing address

500

During September 1st – Dec 31st, agents are not able to change their hierarchy and this time period is known as the:

Blackout Period 

500

Some agents are not paid by UHC, instead their upline owns their Book of Business. What agent type is this?

Solicitor

500

What do the agents receive after completing everything in their onboard contracting process and is their first sign they are ready to sell?

Writing ID
500

What is the first ID given to the agent from UHC?

Party ID