Behavior Styles
Easy to talk to, loves people
Talker
Tune the world out and tune them in.
Action guide step for Listen.
Customers who choose to do business with your organization.
External customers.
Lead, follow, or get out of my way!
Doer
Get eye contact.
Action guide step for Greet
Ear, You, Heart, Eyes, and Undivided Attention.
Chinese symbol for Listen.
Values and manages time well.
Controller
Ask them to return soon.
Action guide step for Invite
Lagniappe
An unexpected gesture that shows extra value.
Can become indecisive under pressure.
Supporter
Action guide step for Help.
The feelings you give out are the feelings you give back.
The law of psychological reciprocity.