Interviewing
When you meet an employer, the opinion they form of you within the first 30 seconds based on your clothes, handshake, voice and body language
What is a first impression
This document is often asked for, along with a resume
What is a cover letter
How might you deal with an angry customer at work?
Listen and apologize, maintain a calm voice, use the customer's name, avoid negative body language, locate a manager or supervisor if necessary/you cannot help the customer
A supervisor might conduct one of these once a year to talk about your progress. For the Employment Training Program, they are every three months during your internship.
What is a review
All the money you earn for the hours worked at your job (you pay taxes on it)
What is income?
Name two common interview questions
Tell me about yourself? Why do you want to work here? What skills will you contribute to this team?
Employees who are on time to work, respectful, reliable and good at communicating could be described as what?
What is professional? What is a good/model employee?
The ability to do multiple things at once is called this
What is multi-tasking
If you are not sure how to do something at work, you should do this
What is ask for further directions from your supervisor, a co-worker or even your job coach?
Rent, food, bills and basic clothing are examples of this
At the end of the interview, name two things you should do
This term refers to using the people in your life, such as teachers, friends, staff, family members, to find work. It is one of the most effective ways to find a job.
What is networking
You might be asked to provide this following a job interview
What are references? (often three)
This is a staff on your support team who will help you learn a new job.
What is a job coach?
Your employer must give you a copy of this document every year
What is your W4/Tax documents?
What are the two purposes of an interview
1. For the employer to see if you are right for the job. 2. For you to see if the job is right for you.
The most important thing to have in an interview is this (or be able to fake it)?
What is Confidence
Putting things in order (like on the shelves at a store or in a supply closet) is called this?
What is organzing
This is a staff on your support team who will help you find a job.
What is a job developer?
What is your pay stub?
When you are asked a negative interview question, what should you do?
Use the opportunity to explain how you turned the situation into a positive experience: "Name a time where you had a conflict with a co-worker?"
Non-verbal communications shown by how you sit, the look on your face, etcetera
What is body language?
This is a skill that includes verbal, written and listening
What is communicating
Currently it is $16/hr in New York
What is minimum wage?
This is a plan that will account for how you will spend your money to make sure your expenses do not exceed your income
What is a budget?