The Stretch Zone® Effect
Member
Retention
Demos, Demos, Demos!
Protocols &
Policies
Just for
Fun!
100

Individuals who get stretched this many times per week, saw 25% greater results

What is 2-3 times per week?

100

The frequency and purpose of re-evaluations with members

What is: 45-60 days and to check on progress and make adjustments to protocols/goals if needed?

100

The types of imbalances that can be found when evaluating ROM 

What are: hip-to-hamstring, 90/90, and side-to-side imbalances?

100

The minimum number of stretches a practitioner should have on their schedule before blocking an admin/notes break.

What is 4?

100

Gaolee's Due Date

What is October 21st?

200

58% of people reported they experienced this as a result of regular stretch sessions

What is improved sleep quality?

200

Things a member should be asked after their stretch but before they leave the studio. (Hint: 3 things)

What are: how was your stretch today, would you like some water, and would you like to book your next appointment?

200

The membership options, including frequency and pricing per membership level.

What are $220/4 times per month, $400/8 times per month, $540/3 times per month? Bonus points: $720/16 times per month.

200

The minimum amount of notice Stretch Zone Folsom employees need to give if they'd like to request a day off. 

What is 2 weeks?

200

Karysa's new employer

Hawkins School of Performing Arts

300

This percentage of people maintained initial gains with regular stretch sessions

What is 81%

300

The purpose of lost sheep calls/texts

What is to avoid "pre-cancelled" members by ensuring they are keeping consistent appointments and progress?

300

At least 3 things that set Stretch Zone apart from other assisted stretching services 

What are: SP certification is recognized by national certifying board for bodywork, patented stabilization system (straps), 3/5/7 (aka SZ method), backed by research?

300

The activities Stretch Practitioners can do during downtime.

What are: lost sheep, cleaning, outreach, assist with prospect calls/sales duties, continuing education, clock out if there's nothing to do?

300

4,696

What is the total # of stretches performed at Stretch Zone Folsom from open through yesterday?

400

The 4 key results achieved through consistent stretching. 

What are: moving better, reduced discomfort, improved sleep, and increased energy?

400

The options a member has instead of cancelling (ways to avoid a cancellation).

What are: freezing 1-3 months, downgrading, and adding someone to their membership to share sessions/cost?

400

The jobs a prospect has during their demo

What are: relax, breathe, visualize muscles lengthening/softening, communicating (3-5-7)?

400

The amount of notice members need to give to cancel an appointment without losing a credit AND to cancel their membership.

What is 12 hours (appts.) and 30 days (membership)?

400

# of minutes stretching by practitioner (as of 7/28, current SPs only)
_____ 41,400
_____35,730
_____32,700
_____23,670
_____10,800

Who are: Gaolee, Cassie, Nino, Joel, Elena?
500

The Stretch Zone Method relies on proprietary protocol-driven stretches and a patented strapping system on proprietary tables, and the principles of neuromuscular behavior in order to do these three things for muscles. 

What is position, stabilize, and isolate?

500

The average # of months a member keeps their membership before cancelling

What is 3?

500

The 5 Key Points a Sales Associate communicates prior to the demo, explaining what will be happening during their demo.

What are: complete the intake form, conduct a brief warm up, assess natural ROM, perform a series of assisted stretches, and discuss membership options?

500

The 3 levels in Stretch Zone Folsom's disciplinary report process

What are: verbal warning, written warning, and final warning with corrective action plan/probation?

500

Careers/jobs Ornin had before Stretch Zone (Hint: 4)

What are: respiratory therapist, realtor, loan officer, director of facilities?