Chart / Medical Record
Charges / Orders
Billing / Financials
Where Do I Find
Thrive Pet Care
100

How I search the chart to find a specific items or keywords (EX: otitis externa, TNT, obese) 

What is the Search Bar?

100

Where I will enter charges, every time.

What is the Orders bar inside of an encounter

100

How I can tell that the owner has an outstanding balance/a due invoice

What is the orange "Due" tag next to Billing

100

Where do I go to download the Rabies certificate and immunization records

What is the Immunizations tab

100

The name of the new software you are learning

What is Vetspire

200

Where you order a lab from the encounter

What is in the blue order labs button or tab in the encounter

200

This is where I put the volume of injectable medication administered to ensure the invoice reflects the correct price and our medical record is accurate. (2 answers)

Where is the "Dose" and "Quantity" 

200

Where I can find the totals for all of my payments for the day (or a date range)

What is the Payments page under Financials tab

200

Where do I find End of Day reporting?

What is the Financials page

200

Who are your lead implementors on this project

Me!

300

Where I can download full medical records (2 answers)

What is the Tools Tab + under Patient Info

300

What I must do if I order up the incorrect exam and can't get rid of the Clinical Support Fee on my invoice/estimate.

What is delete the invoice and start over or message support in the Chat feature

300

Where I can find the total list of finalized invoices that we are still owed money for?

Where is Accounts Receivable tab under Financials page

300

Where do I go to refill a medication or to see if the medication has a refill on it

What is the medications tab

300

This is where the Thrive Home Office is located

Where is Austin, TX

400

I would start this kind of encounter for any refill or sale that does not require a doctor/tech visit or any visit at all

What is a Medication Pick up Encounter

400

Where I will make estimates for services done at a later date.

What is the Billing Page/New Estimate?

400

Where testing or training has been occurring and where it can continue long after we leave!

What is the SANDBOX

400

Where do I find a place to search by Microchip # or Rabies Tag?

What is the Clients tab

400

This is where you will go for support/questions after Go Live

What is the Chat function within Vetspire or submit a Help Desk Ticket (through Vetspire or The Support Hub)

500

Where I enter any notes or alerts that should not be sent with the medical records. (2 answers)

What are Private Notes and Client/Patient Notes?

500

Ordering these can help us save time for commonly grouped items (EX: Canine Annual, Feline Spay, Elizabethan Collars)

What are Packages

500

What locks an invoice and will then create a "due invoice" that cannot be edited after midnight?

What is the Finalize Button

500

Where do I find tasks and Open Encounters with my name associated with them?

What is the Dashboard tab

500

This tag/code is added to every exam to help Thrive as a company increase employee wages/bonuses across the country

What is the Clinical Support Fee