Chart / Medical Record
Where I search in the chart to find specific items or keyword(s) (EX: otitis externa, TNT, obese)
What is the Search Bar?
Where I will enter charges, every time.
What is the Orders Section INSIDE OF AN ENCOUNTER
How I can tell that the owner has an outstanding balance or a due invoice from the patient's chart.
What is the orange "Due" tag next to Billing
Where do I find.... a place to download the Rabies certificate and immunization records.
What is the Immunizations tab
The name of the new software you are learning?
What is Vetspire
Where you print the requisition form for outside labs
What is under the orders section in an encounter
Where I put the amount of injectable medication used to ensure the invoice reflects the correct price AND Inventory.
Where is the "Quantity"
Where I can find the totals for all of my payments for the day (or a date range)
What is the Payments page under Financials tab
Where do I find..... End of Day reporting?
What is the Financials page
Who is/are your Thrive Pet Healtcare Lead Implementers for this project?
Me!
How do I access an inprogress encounter? (3 options)
Access through the scheduled appointment (Got to Encounter), Through the flow board (Open), or from the Chart tab (Inprogress Encounter)
What I MUST do if I order up the incorrect exam and can't get rid of the Clinical Support Fee on my invoice/estimate.
How to apply a deposit or credit on the account to an invoice?
Use the green tab that states "Apply credit" within a finalized invoice at the bottom, near the amount due.
Where do I find if a patient has refills on a prescription?
What is the medications tab.
This is where the Thrive Home Office is located
Where is Austin, TX
I would start THIS kind of encounter for any refill or sale that does NOT require a doctor/tech visit.... or any visit at all!
What is a Medication Pick up Encounter
Where I will make estimates for services done at a later date.
What is the Billing Page/New Estimate?
Where testing or training has been occurring and where it can continue long after we leave!
What is the SANDBOX
Where do I find a place to search by Microchip # or Rabies Tag?
What is the Clients tab
This is where you will go for support/questions after Go Live? (2 answers)
What is the Chat function within Vetspire or submit a Help Desk Ticket (through Vetspire or The Support Hub)
Where I enter any notes or alerts that should not be sent with the medical records. (3 answers)
What is a Private Note, Client Note, and Patient Note?
Ordering THESE can help us save time for commonly grouped items (EX: Canine Annual, Feline Spay, Elizabethan Collars)
What are Packages
This action will create a due invoice that locks and cannot be edited after 12am?
What is the Finalize Button.
Where do I find tasks and Open Encounters with my name associated with them?
What is the Dashboard tab
This tag/code is added to EVERY exam to help Thrive as a company increase employee wages/bonuses across the country?
What is the Clinical Support Fee.