Customer Service
CVS History
WFH
Last names
100

The maximum time of placing a customer on hold before checking on them 

what is 2 minutes

100

Healthcare company associated with CVS

Aetna

100

Recommended number of breaks for 8 hour shift

what is 2 short breaks and 1 lunch break

100

Robert _______

what is Gatchel

200

Cvs stands for ______

Consumer Value Stores

200
Company CVS merged with back in 2007 to expand its health services (PRESCRIPTION)

What is Caremark

200

Technology app used for collaborating with remote team at CVS WFH

what is teams

200

Markeysha ____

What is Davis

300
at least 3 of the 5 HeartAtWork Behaviors

what is Put people first, Rise to the challenge, Join Forces, Create simplicity, Inspire Trust

300

Year CVS stopped selling Tabacco

2014

300

Essential tool used for secure communication for WFH environment 

what is VPN
300

Olivia _____

what is Vila
400
2 CVS services that allow delivery to the members door

what is Caremark and CVS pharmacy delivery

400

State CVS was first opened

what is Massachusetts

400

Good practice for ensuring data security when working remotely

what is Locking your screen when stepping away

400

Ashley _____

What is Duarte
500

CVS Prescription drug saving program

what is Rx Savings Finder

500

The year CVS was founded

what is 1963

500
This is the recommended internet speed in MBPS download speed

what is 10 mbps

500

Carrie ____

What is Dawson