The Phones are Ringing!
The proper way to greet someone when they call into the office.
What is, ""Hello, this is BYU Ticket Office. This is ______, how can i help you?"
The location of the ticket booth where you can see the Dance Performance Theatre across from it.
What is the Richard's Building?
The succinct remark to questions about having anymore season tickets for Football.
What is no?
The type of seats available to those with disability in the Marriott Center.
What is Wheelchair seating?
NOT limited mobility!
The four different venues found in this theatre are used for our performing arts--two of which are not ticketed by us, but we get questions about all the time.
What is the Music Building. What is the Concert Hall, Recital Hall, Choral Hall, and The Box?
The way we leave customers when our question takes longer than a minute.
What is on hold? (not mute)
You count your own and your neighbors at every event. You might now always fill it out depending upon if you take any physical money.
What is a cash fund?
The location of the ROC section within Lavell Edwards Stadium.
The correct remark to questions about the change in seat limits for this upcoming season of basketball.
What is "To ensure more Cougar Club members have the opportunity to purchase tickets, we are adjusting season ticket purchase limits for the upcoming season."?
**We give Music Majors this many tickets for EACH performance sponsored by this school.
What is 1 ticket per each School of Music performance?
(Daily Double points for knowing how many tickets they get and how much they pay for them)
The overly apologetic answers we avoid giving customers when telling them seat locations, pricing, etc.
What is "Is that okay?", "Will that be alright?", etc.
On the south of campus, you'll find two different ticket booths for these two sports (please name their locations as well).
What is the Smith Field House (Volleyball) and South Field (Soccer)?
We have them pay this fee for printing out their season football tickets. (Do you know what it is to print out a single game as well?)
What is $25 for the full season printed?
(And $5 for a single game reprinted ticket.)
We have them pay this fee for printing out their season basketball tickets. (Do you know what it is to print out a single game as well?)
What is $30 for the full season printed?
(And $5 for a single game reprinted ticket.)
We have them pay this fee for printing out their season Onstage tickets (Flexpass). (Do you know what it is to print out a single game as well?)
What is $15 for the full season printed?
(There is no fee for a single ticket for their season as of right now.)
The type of transfer we give so that calls can be tracked after the fact.
What is a warm transfer?
Directly across from Lavell Edwards Stadium, you'll find these two fields, named for Larry and Gail, who donated to help create them.
What is Miller Park? (Our baseball and softball fields)
**The location of the WC and Stroller Checks in Lavell Edwards Stadium. You'll find the Stadium Management Office at one of these Gates.
What is Gates 3 and 10?
The first place you can look to find the answer to your question. (Hint: not a supervisor)
What is the Ticket Office Blog or another BYU website?
What is the Robison Track and Field Complex?