Sams
What we use to search for an order
Order inquiry
What we need to search
Part number
To reschedule a delivery you need to chose what under the service tab
Edit date/Price
Ikea project
Ikea Visa
Carrier information can be found
On the main page behind details box
If the item is not there in lost an found we would need to
Register it
Populates everything on the left hand side
Store number 159
Before we save the order we need to make sure we have advised the customer of
Delivery Terms and conditions
Quick access to track order
Truck icon
Where can you find the customer tracking number
Under tracking events tab
56-21-10
aisle 56
Bin 21
First shelf up
Product box needs what
Name of product
Steps for importing a customers shopping list
Control + N
Put the customer email in
Hit search
Click the active cart
Click import
Where can I find dimensions of the package
Under measurements, under packaging tab
What do you need to do if your centrio is blank
Visiblity tab
Som shipment search
Business unit name
The store name/number
How to get to order search
Order button top right hand corner
What is the Address for a foreign CC
For credit cards the are outside the USA
21236. Baltimore, Baltimore County MD
How to set the customer store
Building icon
Who does centrio communicate with
TSP
A in the RC column for NEXT year means what
The product will be discontinued for next year
Order status "in process" means what
Order is being processed
What is the ATL option in ISELL and Who is it for
ATL means Authority to Leave
Only for Marriam Kansa and Jacksonville Florida
How do I get to Ikea recalls page
Type in recalls and choose the correct product
Where can you find the customers answers to the delivery questionnaire
Delivery instructions tab