Sending out an A.O.S.
Name that Thinset!
Identifying Needs
Grout at the Devil
#Greedy4WEDI
100

This is the 1st step in the anatomy of the sale.

What is Greeting & Credibility?

100

The thinset we sell the most of at store 1003.

What is Pro Bond Non Sag?

100

This open ended question allows you to narrow down what part of the store you should be taking the customer to.

What are you working on?

100

This type of grout is best suited for easily scratched materials like polished marble, metal and glass.

What is unsanded grout

100

This kind of pan is designed to be curbless

What is LIGNO?

200

This is the 2nd step in the anatomy of the sale.

What is Identify Needs?

200

This Superior brand thinset is specifically formulated for large format tiles.

What is Pro Bond LFT?

200

This open ended question tells you whether or not you need to print off the Available to Sell report.

What is when are you starting?

200

This stain resistant grout comes in popular colors like "Whisper Grey" and "STD White".

What is Pro Grout Excel?

200

The standard spacing used between each wedi fastener when going on a wall.

What is 12"?

300

This is the 3rd step in the anatomy of the sale.

What is Design & Details

300

This ARDEX thinset is specifically formulated for putting large format tile down on floors.

What is X4?

300

This open ended question tells you what you need to look for in Inventory Lookup.

What is how much do you need?

300

While not needed for Pro Grout Excel or our ARDEX grouts, this product should be sold anytime you sell Superior Sanded and Unsanded Grouts.

What is Flexible Admixture?

300

The two types of drain cover available for WEDI Riolito shower pans.

What are standard and tile top?

400

This is the 4th step in the anatomy of the sale.

What is The Close?

400
This ARDEX thinset is rated to do everything BUT glass tile.

What is X5?

400

This open ended question can help you narrow down what kind of price point the customer is willing to pay.

What is Why are you doing this project?

400

The hardest grout to work with, but once it is set up, the only thing that will change its color is direct sunlight.

What is Epoxy grout?

400

This special sealant HAS to be used when making a steam shower.

What is WEDI 620?

500

This is the 5th step in the anatomy of the sale.

Overcoming Objections

500

This is the best, most awesome thinset in the whole wide world that can do anything as long as you mix it per the instructions on the bag.

What is x77?

500

This open ended question is designed to build your business and make sure nothing gets lost in translation between the design and the actual installation. (HINT:  It's the most important question)

What is Who's doing the work?

500

This is the magic size grout joint that can accommodate any type of grout. 

What is 1/8"?

500
The smallest sized tile you can use on a WEDI LIGNO shower pan.

What is 2"?