Time Off
Where would I see my employees accruals
Time > Time Off > Summary tab > Search employee > Click Hyperlink to see projected and accruals
Where would I check to see if my employees are clocked in?
Time > Time Overview > Time & Attendance
how do you allow employees to specify when they are available to work and enter their preferred times.
Time > Policies tab > Availability policies sub-tab > Add New policy
What would keep an employee from being able to schedule time off on a weekend?
For the Time team should we be using issue in our responses?
No ( Only allowed if its in a macro )
How do I submit a time off request for my employee?
Navigate to the Time app > Time off > Click Schedule time off > search the employee> Select the policy and date frame > select continue to save
Time > People tab > Time & Attendance > Search for employee
If an employee is showing unavailable as their availability schedule will an admin be able to add a shift?
Yes, Availability is just a visual it does not prevent from a schedule to be added
Where do admins go to see approvals for time off and Time and Attendance?
Time > Approvals tab
List three tools you would use while investigating on a case?
*Log rocket *Salesforce *Testing in Demo
What are the two leave types policies will go under?
1. Accrual -Based leave
2. Event-based leave
I want to pay my employees a night differential where would I be able to create something that will do this
If client is setting up a group pattern should the anchor date be in the past or future?
Past
Where do I find the employee start date?
Employee profile
When providing your link to schedule a zoom call which link should you use?
Calendly one-time link
What would be the reasons an employee has negative balances if the policy is set up to not allow negative balance (hint: there are 3 reasons)
1. Admin enters a request on behalf of the employee
2. Employee policy was updated after they had a negative balance
3. Balance was manually adjusted to a negative amount
My hourly employee does not see the option to clock out for break why is this?
How can I set up a reoccurring schedule?
Create a pattern
What is the main information needed on a Jira?
COID, EE ID , ENTITY ,ARR ,Reason why jira is needed, who approved the jira, links (logrocket, timecard, payrun), troubleshooting steps takes
Where is a place you can ask a question to get further assistances on your case?
Swarms and Office Hours
My employee is going away on leave how do I stop them from accruing and getting holiday pay?
Client will need to add the supergroup "Long term leave is true" to the policy
How can change my employees approver if the time tracking policy is set up to be their manager?
Designated approver
How can I get a shift delete when a Time Off request is entered and approved.
Time > Schedules tab > Click the three dots on the right hand-side > Select Schedule settings >Click on Transition and Time Off >Select Delete shift
Delegation rules
How should we always end our responses to the clients?
Something along the lines of " If you have any further questions please let me know."