Santa is Coming
No longer HERE but prefer THERE
What is a Site Change
Equal to Confirmation
What is the Approval Number
alternative to NPI
What is the TIN
3+ New Cases
What is the Multi Case Queue (MCQ)
HP Only
What is RE-Export
at the end of every call
What is a Survey
What is the "A" Script
2-15 days
What is the Turnaround Time (TAT)
P2P or Post Decision Options
What is Physician Support Unit
give to me again
What is RE-Send
pre-set and guidance
What is Scripting
a little bit of both
What is the Z status or Partial Denial/Approval
Medicare Dismissal
What is the "T" Status
Accepts new or additional information
What is Clinical Review
start over or change my answer
What is REwork the Pathway
Handles LAB, Med Oncology, Radiation Therapy and Sleep
What is the SPQ (specialty precision queue) team
beginning and end
What is the Validity Dates
Physical, Occupational, Speech family
What is a Therapy case
A little more help is needed
What is a SME (subject matter expert)
already done
What is REtro
Awaiting Specialist Decision
bad news information
What is the Denial Rationale
a place where answers may be found
What is Troubleshooting Guide
keeper of secure area
What is IT / Tech Support
next steps
What is REconsideration