Mobile Ordering
Usher
Theatre Operations
Deadpool & Wolverine
Industry Knowledge
100

What are the four pickup times guests can choose from?

20 mins before showtime, 10 minutes before, At Showtime, 10 minutes after showtime

100

When should a restroom be checked by the ushers?

Every time you walk by

100

When should a pickle be given out?

With every burger and chicken sandwich order. (Don't forget the ketchup if there are fries).

100

This is not the first film to feature Ryan Reynolds Deadpool and Hugh Jackman's Wolverine together. What was the first?

X-Men: Origins - Wolverine

100

This movie studio recently acquired the Alamo Drafthouse chain of movie theatres.  

Sony Pictures

200

When do orders appear of the KDS (Kitchen Display System)?

10 minutes before the guest's pickup selected pickup window. 

200

How often should the restroom timer in box office be alerting the team?

Every 15 minutes. 

200

Once fully inside an auditorium with your usher team, where should you start cleaning? 

The top row.

200

On what holiday was the first Deadpool film released? 

Valentine's Day, 2016

200

What does PLF stand for? 

Premium Large Format

300

How many orders can be placed within a given time slot? 

A maximum of 10 orders for a 10 minute period.

300

Why is it important to ensure toilet paper dispensers are locked. 

So they don't fall open and injure a guest/employee.

300

What do ALD, CC, AD stand for?

Assistive Listening Device, Closed Captioning, Audio Descriptive

300

Hugh Jackman was born in this country. 

Australia 

300

Who is the President/CEO of Harkins Theatres?

Mr. Bowers

400

Can guests add mobile orders AFTER ticket purchases?

This is only available to Harkins Award members. 

400

What cleaner should be used to wipe the bar counters and cocktail tables?

Food Safe Purell Spray

400

How long are Harkins Award Member's birthday awards good for?

14 days. 7 before their birthday and 7 after.

400

Ryan Reynolds owns this gin brand.

Aviation (which is featured in our movie themed cocktail for Deadpool)

400

What is the name of the device that keeps the popcorn warm after it is popped from the kettle?

The Corn-ditioner

500

What are the four mobile app services we use for to-go orders? 

DoorDash, GrubHub, UberEats, Postmates

500

How often should exit doors be checked in an auditorium by the ushers? 

Every time it is cleaned.

500

What does the "CVap" on the CVap Oven stand for?

Controlled Vapor. It controls the temperature of the water vapor in the oven which in turn controls of the temperature of the food itself. 

500

This Mexican-themed food is widely believed to be Deadpool's favorite. 

Chimichangas

500
Two Parter. What District number are we in and who is our District Manager?

District 4, Mr. Nichols.