TM TAKEOVER
TM TAKEOVER
TM TAKEOVER
TM TAKEOVER
TM TAKEOVER
100

Can SBS onboard clients wanting to do payroll or must the request be sent to your TM partner? 

SBS can enroll clients wanting U.S Bank payroll services 

100

If a client asks "do I need a separate log in for SPE or will I access through my OLB?' What is your response? 

A separate login is needed for SPE

100

Can businesses with ITIN enroll in US Bank Payroll services ?

No, must have EIN.

100

 

A business client visits the branch twice a week with large volumes of checks from multiple locations. They mention that their staff spends several hours manually preparing deposits and driving to the bank.

What product are we recommending?

What is Deposit Express

200

What is the cost for payroll services?

$40 per month including the first employee and $5 per month for each additional employee

200

TRUE OR FALSE

Gusto does not track accrued sick time 

FALSE

Gusto tracks sick time with U.S Bank Payroll! 

200

Can RTP be sent internationally?

No

  • RTP is domestic     only
200

TRUE/FALSE

DEPOSIT EXPRESS IS A SCANNER ONLY

FALSE

300

What is the fee for SPE?

$18.95 per month

300

A client has multiple businesses and multiple TIN's, Can SPE support that? What are the conditions around that?

Yes

The business must be owned by that person, they must be a signer on the account

300

Can Real time payments be sent via Enhanced Payments?

EP includes RTP (instant payments) as a supported payment type

300

Is SPE compatible with quickbooks?

No, SPE cannot be integrated with SPE 

However clients can download a CSV file and upload manually 

400

what is the fee for each additional account beyond the 3 already included?

$10

400

What is the monthly cost for Enhanced Payments?

$25 per month 

400
Client does "a handful" of payments monthly and wants cost savings. What solution tends to fit best: OLB,EP or SPE? Explain why?
  • No monthly fee (free     platform)
  •  
  • EP only makes sense if: 
  •  
    • Higher volume OR
    •  
    • Need for advanced      features (batch, recurring, etc.)
400

A customer is new to U.S. Bank (less than 6 months) and wants to set up Deposit Express. They recently opened a business credit card with a $20,000 limit. Are they eligible for Deposit Express?

No

500

True or False

Gusto automatically files all payroll taxes

TRUE 

All local, state, and federal payroll taxes are withheld and remitted by Gusto.  Since all tax payments and filings are fully automated and handled by Gusto, clients won't have to worry about missed payments or forms falling through the cracks.

500

What is the biggest difference between Enhanced Payments and standard OLB capabilities? 

Cost and the extended capabilities 

Enhanced Payments offers lower transaction fees + additional features 

500

what expanded capability is specifically called out as an advantage as an Enhanced Payments beyond standard OLB

Batch payments and recurring payments 

500

John Brown owns 5 casinos in Utah and is unable to visit the branch frequently to make deposits

is he a good client for deposit express?

No

500

A business client mentions they log into multiple platforms to view balances, initiate ACH payments, and approve wires. They’re frustrated with the lack of visibility and control, especially when their admin team needs access but shouldn’t be able to move money.

Which Treasury Management product would streamline their operations, and what specific features would address their concerns?

SPE