what must i verify when adding an address to the account
default billing and shipping
what is a rx transfer request collab done for
when medication needs to be transferred when we are receiving the medication
if i can not take the brand drug of ozempic and i needed that note on my profile where would i place that note
patient not/priority note
under order fill where would i go to release a call back
callback log
which collab form will i complete if the order is locked into a pharmacy and address needs to be changed
order revision
what is the que for Salt lake city Data tech
SCL_HD_TECHS
what city is this dispensing location: PHDCORP
in the account test test 3 is the member allergic to penicillin
yes
when shipping a medication to a member which carrier/s do we use
FedEx,UPS,USPS
how many steps does the order go through when getting the order processed
can we must tell the member which address their refill order is going to
yes
a sup call back is how many days
1-2 BS days
what are three ways we can search up a member in epost
name, ID, advanced search
for test test 1 what is the primary address on file
1350 NORWALK STREET GREENSBORO NC 27408
if i wanted to see the notes in regard to a certain order that has been put in from the data tech or pharm where would i look
workflow item notes
where do we document the notes when taking a TMO call
CSR log notes and firsttrax
when placing the medication on auto refill what other area do we have to update auto refill info
under attributes
for test test 2 what is the email on the account
JUMPHIGH@GMAIL.COM
when splitting an order for a third party error will you place the order on hold
no because it is not a refill too soon
what is the NPI for ORL
1558738864
how many days for shipping if the member wants best way next day member cost
3 days
true or false if i needed to do a Collab form for incorrect quantity i would do it under order revision
false it is under external event
in the account test test 2 for the order number 2384286 why was the medication cancelled
PT did not want rx
what type of music scares balloons
Pop Music
what is the NPI for SLC
1609221647