I see your true colors.
What's the color of the LED indicator when it's booting up?
Blinking white.
How many buttons does FX4100 have?
3
- External Antenna Switch. (back)
- Display button.(front)
- Reset button. (back)
What's the official name of the Mesh Extender we support?
Inseego Wave Maker Mesh Wi-Fi X700 - OPX Variant
What's the jargon name of the tool we're using to view the customer's phone?
LMI - LogMeIn.
What's the minimum target for NPS?
65%
What's the color of the LED indicator when it has Great Signal?
Blue
How many LED indicators does FX4100 have?
3
- Device LED
- Cellular LED
- Wi-fi LED
How many Inseego Wavemaker Mesh Wi-Fi X700 can we connect to 1 FX4100 router?
Up to 3.
What's the Operating system of the customer's phone which allows you to remotely control their phone?
Android OS.
Resolved Rate target.
80%
What's the color of the LED indicator when Wi-Fi is on and no Mesh connected?
Green
What's the size of the sim inserted to FX4100 sim slot?
Nano-sized SIM.
What's the maximum distance between the router and the mesh before it can't find the other?
50 Feet.
What's the name of the app (customer-facing) when they're on their App Store / Play store?
Rescue + Mobile
Reduction on Churn for FX4100 and/or Mesh order.
10% reduction
What's the color of the LED indicator when it's searching for signal?
Blinking White
How many ports does the FX4100 have?
5
- WAN Ethernet Port.
- LAN Ethernet Port.
- USB C data and power Port.
- External Antenna Port (L)
- External Antenna Port (R)
Complete the sentence: "Each wall between the router and extender reduces the signal range by about __ ____ so place them carefully."
10 feet
What do you click on your screen, when customer already downloaded the app and has allowed you to view their screen?
Green 'play' button.
30-days.
What's the color of the LED indicator when everything's in error?
Solid Red
How many devices can be connected to the internet through FX4100?
Up to 128 wi-fi enabled devices.
What's your indicator when the pairing of the router and the mesh extender is successful?
The router display shows: "Paired!"
What do you click on LMI app to send the customer a link to join in on remote session with the you?
New Session.
What's the overall goal for our Line-of-business?
Win T-Mobile as one of our business partner!