ACH
Positive Pay
Cash Vault
Remote Deposit
Wild Card
100

12:30 pm PST

What is the Same Day ACH cut off time?

100

4:15 pm PST

What time is the ACH Positive Pay cut off time?

100

The armored vehicle that transports deposits and change orders to vault and customers.

What is a Courier? (Loomis, Garda, Brinks)

100

8:27am; 9:00am; 10:32am; 11:00am; 2:00pm; 4:00pm; 5:00pm; 6:00pm; 7:00pm; 8:00pm

What are the Batch Cutoff Times?

100

2:45 pm PST

When is the cut off time for outgoing Wires?

200

A 10-digit identifier that banks and NACHA use to identify entities that send or collect payments via ACH

What is an ACH Company ID?

200

A service that prevents check fraud by additionally comparing the payee names in the company's check issue files against checks being presented for processing.

What is Payee Positive Pay?

200

11:00am PST

What is the cut off time for online orders?

200

The user role in DLM that allows for a user to make deposits, view history, build reports, register and complete installation process. Full access user.

What is an administrator?

200

A detailed monthly overview of their account balances, transaction activity and Treasury Management services used

What is an Account Analysis Statement?

300

Corporate Entry Unauthorized – RDFI has been notified by business account holder that a specific transaction is unauthorized. 

What is a R29 code?

300

Clients are provided with a list of paid checks to compare with their records. If they would like any items returned, they would issue a return decision.

What is Reverse Positive Pay?

300

A set and forget order, manually filled by vault on predetermined days for predetermined amounts.

What is a Standing Change Order?

300

A software Solution that is used by web clients to interface with USB based scanner without the use of ActiveX or Java.

What is WebScan?
300

A service where remitters simply mail their payments directly to a post office box assigned to our customer. We then collect and process these payments according to their instructions.

What is Lockbox?

400

ACH Information communications available in reporting through online banking.

What is ACH Remittance Advice/Addenda Record?

400

The days set by a company to indicate when an issued check item is outdated or stale. 180 days is the defaulted value in Commercial Online Banking.

What is a Company Stale date setting.

400
A service offered where clients purchase a smart safe for their location. Deposits are entered to safe, and a file is transmitted to Umpqua accounts for expedited credit.

What is InstaVault?

400

A possible solution for clients who utilize third party vendors to send x9.37 image files on their behalf. 

What is RDC Direct Send?

400

A device that generates a one-time passcode to authenticate customers for online banking login and/or services. 

What is a Token?

500

An entity that governs the ACH Network, the payment system that drive Direct Deposit and Direct Payments with the capability to reach all U.S bank and credit union accounts. 

What is NACHA

500

A required document a client is required to complete when returning an ACH transaction that has a consumer Standard Entry Class code (SEC) such as PPD.

What is a Written Statement of Unauthorized Debit (WSUD)?

500

A service in which a special depository relationship with Wells Fargo for a limited number of customer relationships to use their branch network for cash deposits and change orders.  

What are Special Depository Services (SDS)?

500

Panini M:Ideal and EverNext scanners

What Scanners are compatible with Apple Users / Mac OS?

500

ABA #092971561

What is the ABA number for Controlled Disbursements?